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Skills

  • Initiative marketing
  • Problem resolution
  • Certification in framework
  • Client trust-building
  • Customer relations
  • Supervision
  • Customer Relationship Management (CRM)
  • Process improvement
  • Team management
  • First Aid/CPR

Work Experiences

  • Achieved 28% growth in sales by expanding product offerings to include additional Adobe Creative Suite.
  • Built a referral network of 7 physicians, contributing to consistent year-over-year growth of 81%.
  • Achieved full adoption by 37% of participants.
  • Assisted in deploying national sales strategies.
  • Achieved a 69% retention rate among existing clients.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Met sales and service targets of $11 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Achieved top representative status for Adobe Creative Suite.
  • Avoided 12 potential compliance breaches.

Summaries

  • Achieved a 36% increase in market leads.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Achieved Employee of the Year in 2023.
  • Achieved a 81% increase in client visits.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Achievement-oriented Medical Device Representative.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Accomplished Medical Device Representative.
  • High-achieving Medical Device Representative with a proven track record in sales and extensive Miscellaneous knowledge.

Accomplishments

  • Introduced a webinar series on system, leading to a 69% increase in leads from regional healthcare systems.
  • Achieved 40% revenue growth within 6 months, by optimizing sales visits and following up with key hospital decision-makers.
  • Provided in-service product education sessions for 14 hospital staff, resulting in Tableau reducing procedure time by 60% minutes.
  • Managed the distribution and installation of ServiceNow across 3 medical facilities, reducing logistical errors by 73%.
  • Led a team of sales representatives to achieve a revenue milestone of $88,000 in three years through innovative client targeting strategies.
  • Consulted with clinicians post-sale to share product best practices, ensuring compliance and increasing long-term customer satisfaction by 29% points.
  • Partnered with R&D and marketing teams to successfully launch Salesforce in 2024, contributing to a revenue increase of $134,000 in the first quarter.
  • Conducted post-market product analysis to address user concerns, resulting in a 39% reduction in product-related queries.
  • Exceeded annual sales targets by 83% through a combination of targeted marketing efforts and customized client solutions.
  • Actively participated in industry trade shows, leading to 8 new high-value client accounts and subsequent sales totaling $92,000.

Affiliations

  • Society of Women Engineers
  • Healthcare Vendor Certification by Association for Healthcare Documentation Integrity
  • Association for the Advancement of Medical Instrumentation (AAMI)
  • American Marketing Association
  • Affiliate member of the International Society for Pharmacoeconomics and Outcomes Research (ISPOR)
  • Rotary International
  • American Hospital Association (AHA) Associate
  • Accreditation Council for Medical Affairs (ACMA)
  • National Association of Medical Sales Representatives
  • Society of Human Resource Management

Certifications

  • Certified Professional in Healthcare Quality (CPHQ) – by National Association for Healthcare Quality (NAHQ)
  • Customer Relationship Management (CRM) Software Certification by program
  • Certified Medical Device Sales Representative (CMDSR) by Medical Device Sales Institute
  • Certified Clinical Research Associate (CCRA) by Association of Clinical Research Professionals (ACRP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Consultant in Sales Management by Northwind
  • Territory Sales and Account Development Certification by system
  • Regulatory Affairs Certificate (Medical Devices) by Regulatory Affairs Professionals Society (RAPS)
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)

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