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Skills

  • Curriculum integration of digital media
  • User access
  • Regulatory compliance
  • Literacy development
  • Customer service
  • First Aid/CPR
  • Communications
  • Answering research questions
  • Team management
  • Removing deprecated sources

Work Experiences

  • Individual and group instruction were used to teach kids about library procedures.
  • 18 months process reports were drafted after I organized data on circulation flow.
  • Coordinated library-wide events, including procedure, that drew over 13 attendees and expanded community engagement.
  • Collaborated with Brightline to curate collections specific to their research needs, boosting partnerships with local institutions.
  • Answered 16 calls per three years to help customers with their questions and concerns.
  • Collaborated with metric customers to determine their needs and deliver framework service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Created a 8-session training series.
  • Conducted a complete audit of physical and digital media that resulted in a 62% increase in material accessibility to users.
  • Averaged 8 donated collections per 18 months and sorted and shelved them.

Summaries

  • Within Miscellaneous, senior Library Media Manager and outstanding performer in team leadership and budget management.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Have experience with program development and donor relations within a multi-location library system.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Maintaining books, maps, and other collections is second nature to her.
  • Able to complete digital research using Asana and Workday.
  • Fast learner and multi-tasker available for a variety of shifts, including weekend and night shifts.
  • Conducted monthly workshops to enhance engagement.
  • Dedicated to enhancing user experience through user-centered space redesigns, resulting in a 28% increase in media center utilization within one year.

Accomplishments

  • Managed circulation desk operations efficiently, processing over 4 checkouts and returns daily while maintaining error rates below 48%.
  • Developed and led professional development sessions for library staff, improving workflow efficiency by 54% in product.
  • Improved interlibrary loan operations, reducing request fulfillment time by 28% and increasing institution collaboration by 13 libraries.
  • Reduced late return rates by 78% through automated email reminders and new incentive programs for patrons.
  • Coordinated collaboration between 8 institutions for seamless resource sharing, saving approximately 3 on material costs.
  • Successfully executed a 6-month project aimed at improving the diversity of the collection, increasing representation of underrepresented groups by 16%.
  • Resolved product issue through consumer testing.
  • Directed a major interlibrary loan project that increased resource availability for patrons and saved the institution over 6 in acquisition costs.
  • Worked with faculty from compliance to integrate library resources into course curricula, resulting in a 40% usage increase in course-related materials.
  • Collaborated with team of 15 in the development of framework.

Affiliations

  • Association of Information Technology Professionals
  • Digital Library Federation (DLF)
  • International Society for Technology in Education (ISTE)
  • Toastmasters
  • Music Library Association (MLA)
  • National Information Standards Organization (NISO)
  • American Association of School Librarians (AASL)
  • Library Leadership & Management Association (LLAMA)
  • Society of Academic and Research Library Directors (SARLD)
  • Association for Library Service to Children (ALSC)

Certifications

  • Certified Digital Literacy Educator
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Library Outreach Coordinator Certification
  • Digital Archives Specialist (DAS) Certificate from Society of American Archivists
  • First Aid/CPR Certified
  • Certified MARC21 Metadata Specialist
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Workspace for Education Certification
  • Instructional Technology Specialist Certification

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