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Skills

  • Grocery budget management
  • Team building
  • Conflict de-escalation with clients and family members
  • Elderly care best practices
  • Executive presentations
  • Adhering to HIPAA guidelines
  • Childcare experience
  • Effective Communication with Clients and Families
  • Interior decorating
  • Time management

Work Experiences

  • Achieved Innovation Award recognition.
  • Attended ITIL training to enhance caregiving skills, leading to improved client care and achieving Top Performer recognition.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Achieved retention over 8 months.
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
  • Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
  • Advocated for clients' emotional and mental well-being.
  • Administered prescribed medications under supervision.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Made appointments for clients and accompanied them to them.

Summaries

  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.
  • Appointment, medication, and household management training.
  • Expertise in emergency response and ongoing conditions monitoring.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Within Miscellaneous, senior Homemaker Aide and outstanding performer in quality assurance and data analysis.
  • Customers are served by a Care Attendant, who ensures that their needs are met.
  • Direct care provider with experience assisting system people with their medical and emotional needs.
  • Homemaker Aide with 13 years of successful workflow optimization and data analysis experience.
  • With excellent communication skills, he is extremely personable.
  • Geriatric care specialist with experience providing companionship and direct assistance to clients with cognitive impairment.

Accomplishments

  • Organized recreational and social activities in line with clients' interests and abilities, leading to improved morale and a 27% increase in participation over 14 months.
  • Supported end-of-life care by offering compassionate emotional support to family members, assisting in decreasing their stress levels during hospice transitions.
  • Resolved product issue through consumer testing.
  • Coordinated daily household and medical needs for 17 of clients, reducing care gaps and improving patient safety by 54%.
  • Collaborated with team of 16 in the development of system.
  • Budgeted for, prepared, and served nutritious meals tailored to individuals with special dietary needs such as diabetes and heart disease, contributing to a 80% improvement in health outcomes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified and resolved safety hazards within clients' homes, ensuring compliance with health and safety regulations and reducing incident reports by 41%.
  • Responded promptly to client crises, utilizing crisis management techniques to safely and calmly address medical and emotional emergencies.
  • Ensured household inventory was stocked and managed within a $183,000 range every month by collaborating with local grocery providers.

Affiliations

  • Innovations in Aging Collaborative
  • National Association of Home Care & Hospice (NAHC)
  • Partnership for Medicaid Home and Community-Based Services Providers
  • American Society on Aging (ASA)
  • Local Caregiving Mentorship Program Columbus
  • Association of Rehabilitation Nurses (ARN)
  • Institute for Family-Centered Care (IFCC)
  • Volunteer Affiliations Supporting Senior Mental Wellness 2016 Program
  • International Federation on Ageing (IFA)
  • American Red Cross Volunteer Group for Family Assistance

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Chronic Disease Self-Management Education Certification
  • Certified Hospice and Palliative Nursing Assistant (CHPNA)
  • SHRM Certified Professional (SHRM-CP)
  • Respite Care Certification North Carolina
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Patient Advocacy Certification - Cedar Works, 2021
  • Fall Prevention Specialist Certification method
  • Medication Administration Certification program

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