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Skills

  • Operational improvement
  • Creative merchandising
  • MS Office
  • Relationship development
  • Standard equipment
  • Sales and marketing
  • Client relationship management
  • Supervision
  • Business analysis
  • Workflow Optimization

Work Experiences

  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Analyzed market trends.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Achieved a 63% increase in social media engagement.
  • Oversaw a group of 18 system associates who dealt with the department's daily and complex requirements.
  • Achieved KPI targets.
  • Increased productivity by 18% while lowering staffing and operational costs.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Achieved this in 2024.

Summaries

  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Bringing 14 years of industry experience to Beacon Labs, and ready to take on a challenging, growth-oriented role.
  • Recognized on a regular basis for outstanding performance and contributions to the Advertising industry's success.
  • Proactive Creative Services Project Manager uses determination and attention to detail to produce high-quality budget management work.
  • Professional who is both energetic and poised.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Expertise in technology and product development.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Creative Services Project Manager.
  • Clear understanding of risk assessment and budget management as well as strategic planning training.

Accomplishments

  • Overhauled internal creative workflow tools, increasing operational throughput for project management by 6%.
  • Built long-term partnerships with external vendors, reducing production costs for key Salesforce projects by 8%.
  • Documented and resolved initiative which led to method.
  • Managed and optimized workflows between creative, marketing, and sales teams, improving campaign time-to-market by 16 days.
  • Redefined project scope for framework, facilitating early delivery with a cost savings of 3%.
  • Collaborated with external agencies to execute creative briefs, achieving a 22% higher conversion rate for category.
  • Implemented an iterative review process, reducing final phase design issues by 47% and improving project efficiency.
  • Spearheaded a critical rebranding project that streamlined the corporate identity, improving brand equity by 80% over 2015.
  • Trained and mentored a team of 7 junior project managers, resulting in the promotion of 12 team members within 2024.
  • Delivered 15 concurrent creative services projects with a 22% error-free track record for 2017.

Affiliations

  • Toastmasters
  • Digital Project Management Association (DPMA)
  • Project Management Institute
  • International Association of Business Communicators (IABC)
  • American Medical Informatics Association
  • American Society of Safety Professionals
  • Creative Operations Forum
  • International Association of Administrative Professionals
  • Association for Strategic Planning (ASP)
  • National Association of Social Workers

Certifications

  • CompTIA A+ Technician
  • Digital Marketing Strategy Certification - initiative
  • Certified Professional in Agile and Lean Practices (CPALP)
  • Certified Digital Marketing Professional (CDMP) – Digital Marketing Institute
  • Certified Team Leader - method
  • Creative Cloud Expert Certification - system
  • Certified Public Accountant (CPA)
  • Salesforce
  • CompTIA Security+
  • Google Certified Professional Cloud Architect

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