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Skills

  • Team building
  • Event collateral production and delivery
  • Creative asset approval process optimization
  • Agile project management methodologies
  • Business analysis
  • Project organization
  • Commercial alignment with marketing and sales
  • First Aid/CPR
  • Supervision
  • Effective time and resource management

Work Experiences

  • Analyzed market trends and synthesized data into visuals, contributing to new creative solutions that boosted ad revenue by $17.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved cost savings for key SAP projects.
  • Taught Creative Services Project Managers and Creative Services Project Managers effective customer service techniques, resulting in a 11% increase in client satisfaction.
  • Achieved a 63% increase in social media engagement.
  • Aligned feedback loops with creative team processes.
  • Welcomed new members and established and updated memberships in Harbor & Co. Category programs.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Summaries

  • Creative Services Project Manager who is proactive and meticulous, with over 18 years of experience in the metric industry.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Dynamic application of budget management and risk assessment in a fast-paced business environment.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Creative Services Project Manager.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Motivated process manager with a track record of best practices and operations in the Advertising.
  • Develop strategic business partnerships and relationships.
  • Dedicated to providing high-quality services and products.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.

Accomplishments

  • Collaborated with team of 5 in the development of category.
  • Executed multi-market brand alignment strategies, resulting in increased brand consistency across all communication platforms.
  • Facilitated brand refresh initiatives that improved market positioning, resulting in a 27% increase in brand engagement across 17 regions.
  • Redefined project scope for framework, facilitating early delivery with a cost savings of 3%.
  • Delivered 15 concurrent creative services projects with a 22% error-free track record for 2017.
  • Increased team efficiency by developing comprehensive project documentation guidelines, reducing overall project duration by 13%.
  • Trained and mentored a team of 7 junior project managers, resulting in the promotion of 12 team members within 2024.
  • Implemented an iterative review process, reducing final phase design issues by 47% and improving project efficiency.
  • Orchestrated brand refresh strategy across 4 markets, resulting in a 52% increase in brand consistency and visibility.
  • Collaborated with external agencies to execute creative briefs, achieving a 22% higher conversion rate for category.

Affiliations

  • Association of Information Technology Professionals
  • Toastmasters
  • Association of International Product Marketing and Management (AIPMM)
  • Scrum Alliance – Project Management Focus
  • American Marketing Association (AMA)
  • Rotary International
  • Women in Media Organization
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Association for Strategic Planning (ASP)

Certifications

  • Certified Kanban Management Professional (KMP) - Kanban University
  • Certified Public Accountant
  • Certified Team Leader - method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Analytics Individual Qualification (GAIQ)
  • Agile Team Facilitation (ICP-ATF) Certification - method
  • SHRM Certified Professional (SHRM-CP)
  • Agile Certified Practitioner (ACP) - initiative
  • Certified Project Director (CPD) - method
  • ServSafe

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