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Skills

  • Customer service
  • RFI Scanners
  • Class schedule management
  • Fluency development for business English
  • Online instruction
  • CCTV
  • Supervision
  • Project organization
  • Instructional practices
  • Effective use of video conferencing platforms like Workday

Work Experiences

  • Collaborated with academic coordinators to streamline curriculum across multiple countries, ensuring consistent and high-quality ESL delivery to an internationally diverse learner base.
  • Achieved a 51% improvement in job-related English skills.
  • Used a variety of instructional resources to teach students from various backgrounds and learning styles.
  • Allowed students to review key concepts at their own pace.
  • Reduced monthly class costs by $2 by eliminating resource waste and other inefficiencies.
  • Established the goals of the training program and developed related curricula and learning materials.
  • Achieved 65% greater transferability of skills.
  • Attracted an additional 12% in student enrollment.
  • Workshops on learning goals, classroom management, student motivation, and engaging learning activities were among the topics covered.
  • Determined each student's training needs through academic assessments.

Summaries

  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Multilingual and fluent in French and Portuguese, with a strong grasp of cultural differences.
  • Achieved 40% growth in language competencies over 18 months.
  • Education and Training student seeking hands-on experience through an internship in strategic planning.
  • Motivating leader who has built and managed program teams in the past.
  • Prepared to bring 17 years of experience to an organization with advancement opportunities.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Communicative and team-oriented, with Tableau expertise.
  • Developing strong education and training programs has proven to be a success.
  • Student pursuing a Education and Training degree who is eager to contribute developed knowledge in the role of Online ESL Instructor.

Accomplishments

  • Trained students in practical, day-to-day English usage through immersive role-playing scenarios, which enhanced real-world conversational skills and confidence by 77%.
  • Successfully facilitated online ESL lessons for 16 students, leading to a measurable improvement in spoken English proficiency by 78% within one year.
  • Instructed students across various proficiency levels using differentiated teaching strategies, achieving a 38% improvement in overall language comprehension in three years.
  • Created and administered a fully digital placement test that better assessed student skills, reducing lesson dropout rates by 71%.
  • Engaged learners using procedure, incorporating audiovisual aids that led to a 53% improvement in student retention and engagement as reflected in mid-year feedback surveys.
  • Monitored and adjusted curricula based on real-time data analytics, improving overall performance by 61% over a several months.
  • Utilized ServiceNow to generate bi-weekly reports on student progress, which allowed for more targeted instruction, boosting language proficiency by 64%.
  • Developed custom ESL learning modules for students with diverse cultural and linguistic backgrounds, improving student learning outcomes by 19% as measured through performance assessments.
  • Implemented synchronous and asynchronous learning modules tailored to individual educational needs, evidenced by a 52% rise in student retention and satisfaction.
  • Expanded course content to include job-related language skills for non-native employees at Vantage, resulting in a 26% performance increase in work-related English communication tasks.

Affiliations

  • Affiliated with Global English Partners, participating in task-force initiatives addressing ESL teacher needs in online learning environments.
  • Affiliated with TESL Canada Federation, promoting professional development and standards for online ESL educators across Canada.
  • Certified digital literacy coach associated with the International Society for Technology in Education (ISTE), contributing to toolkits for ESL teachers.
  • Engaged with the Computer Assisted Language Learning (CALL) community to enhance the use of technology-based tools in online ESL education.
  • Hosted webinars in collaboration with the Digital Learning Collaborative, addressing trends in asynchronous English language instruction.
  • Affiliated with the International Association of Teachers of English as a Foreign Language (IATEFL) and regularly attend annual conferences on virtual language teaching.
  • Volunteer in the Literacy Volunteers of America (LVA) program, offering ESL classes for adult immigrants.
  • Designated mentor through the International House World Organization (IHWO) for new ESL teachers seeking guidance on online best practices.
  • Member of the Global Online Academy network, spearheading workshops on improving global connectivity in online ESL classrooms.
  • Certified IELTS tutor affiliated with IDP Education, sharing tailored resources to help students succeed in exam preparation.

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Certificate in Teaching ESL/ESOL from Lakeside Partners
  • TESOL (Teachers of English to Speakers of Other Languages) Certification
  • TKT (Teaching Knowledge Test) by Cambridge English
  • Certified Onboarding Specialist for Non-Native English Speakers
  • Teaching Pronunciation for ESL Learners Certification
  • Assessment in Language Teaching Certification by Northwind
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)

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