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Skills

  • SolarWinds support
  • Networking protocol expertise
  • Subnetting expertise
  • Executive Communications Support
  • Digital marketing content coordination
  • Press releases
  • Process improvement media knowledge
  • Employee engagement improvement strategies
  • Creative Cloud expert
  • Cross-Cultural Communication Proficiency

Work Experiences

  • All social media programs, such as Internet forums, blogs, social networking applications, and message boards, were managed by me.
  • Safeguarded data's forensic value and implemented monitoring, incident reporting, and response procedures.
  • Was in charge of the entire company's customer engagement campaigns.
  • Sought advice.
  • Had planned ahead.
  • Was in charge of application patches, data backups, security updates, and network configuration, as well as replacing boards, servers, and loading and testing software applications.
  • Return-on-investment and profit-loss projections were evaluated.
  • Put in place the necessary controls and procedures to protect information system assets from being modified, disclosed, or destroyed inadvertently or intentionally.
  • Solved
  • Invented

Summaries

  • Expert
  • Collaboration with marketing teams for comprehensive communication is a strong suit.
  • Successful experience advising clients on hardware and software choices.
  • 15 years of experience in Salesforce and Marketing and Communications as a personable communications consultant.
  • Expert at using analytics to influence web, email, and online marketing strategies.
  • Deadline-driven
  • Seasoned
  • With a strong understanding of both traditional and digital marketing, she focuses on comprehensive communication and media management.
  • Communications Consultant with 11 years of successful workflow optimization and process improvement experience.
  • Focused on relationship building and transformational leadership.

Accomplishments

  • Managed media, marketing and public relations on 3 construction projects with $15 budgets.
  • Directed cross-departmental training on innovative content development techniques, which reduced content production time by 12%.
  • Increased global eCommerce sales by 2% in one year.
  • Led the creation and execution of a crisis communication plan that reduced negative media sentiment by 82% in one year.
  • Partnered with analytics teams to design surveys, increasing stakeholder response rates by 19% and improving data-driven decision-making.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recipient of the Innovation Award Award from the Vantage in program.
  • Collaborated with team of 8 in the development of category.
  • Increased revenue by $8 by creating a comprehensive online communication strategy for both lead conversion and retention.
  • Collaborated with C-suite leaders to shape corporate narratives that strengthened investor confidence, shown by a 61% rise in stock prices.

Affiliations

  • Marketing Communications Professionals International
  • Association of Information Technology Professionals
  • Public Relations Society of America (PRSA)
  • American Advertising Federation (AAF)
  • European Association for Communication in Healthcare (EACH)
  • American Society of Safety Professionals
  • International Council of Nurses
  • Rotary International
  • American Marketing Association
  • National Association of Social Workers

Certifications

  • Certified in Strategic and Business Communication by Meridian
  • Professional Certified Marketer (PCM) in Marketing Communications by American Marketing Association (AMA)
  • Business Storytelling Workshop Certification by Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Mastering Internal Communication Certificate by Northwind
  • Association for Project Management (APM)
  • Certificate in Corporate Communications by Meridian
  • Media Relations Strategy and Execution Certificate by Summit Group
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)

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