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Skills

  • Proficient in Sage
  • Audit report generation
  • ERP software
  • Conflict resolution between teams
  • Financial data trend analysis
  • General ledger accounting expertise
  • Relationship development
  • Data integrity enforcement
  • Cost accounting
  • Invoice and payment processing

Work Experiences

  • Achieved results during 2018 fiscal year.
  • Accelerated closing procedures.
  • Was in charge of automating office procedures like correspondence management, recordkeeping, and online communication.
  • Processed over $3 in nightly bills, checks, and vendor payments while keeping meticulous records and receipts.
  • Double-checked ledger postings for accuracy and account balances.
  • Matched purchase orders to invoices and kept track of all pertinent information.
  • Accelerated closing procedures by implementing automated reconciliation functions within the Property Management System, reducing manual errors by 36%.
  • Processed payroll for 6 employees, including commissions, taxes, paid time off, and healthcare benefits each one year.
  • Addressed discrepancies to non-finance managers.
  • Implemented new accounting, financial, and operational systems to maximize efficiency and recordkeeping accuracy.

Summaries

  • Accounts Payable Clerk who has worked with system accounts for 2 years.
  • Professional who is well-organized, diligent, and focused.
  • Quality assurance and vendor management are being offered to a new program opportunity.
  • Detail-oriented employee with a track record of resourcefulness and dependability.
  • Night Audit Manager with a 18-year track record in billing and collections, as well as a strong grasp of legal procedures and legislation.
  • Trained in process financial tasks, quick to pick up new information, and extremely professional.
  • Accounts Payable Clerk with exceptional account management and time management abilities.
  • Goal-oriented Bookkeeper with incredible method abilities and a keen eye for detail.
  • Trained in the use of Asana.
  • Accounting Manager with extensive expertise in quality assurance and 9 years of experience.

Accomplishments

  • Increased overall guest satisfaction scores by 79% through maintaining accuracy in night audit financial reports, ensuring a smooth transition for morning check-outs.
  • Developed a system of internal controls that lessened financial discrepancies by 83% through thorough nightly auditing and team coaching.
  • Collaborated with departments to implement a streamlined reporting system, reducing the manual process time by 36% and leading to smoother shift handovers between night and morning teams.
  • Optimized workload distribution among night crew, resulting in a 15% improvement in task completion rates and more efficient night operation processes.
  • Utilized property management software to cross-check credit card transactions, successfully identifying discrepancies in billing totaling over 12, which were promptly resolved.
  • Introduced a structured cross-training program, increasing the flexibility of team members to cover multiple roles, reducing overall audit error rates by 15%.
  • Appointed as the team lead for reconciling end-of-day financial statements, improving the handoff process to the day team by refining client relations completion time by 76%.
  • Frequently updated internal audit procedures, ensuring compliance with program and maintaining smooth interactions with external auditors.
  • Led the deployment of an advanced transaction monitoring system, quickly identifying financial inconsistencies and resolving issues, resulting in a 62% reduction in errors.
  • Investigated guest complaints on billing errors, resolving 11 cases, and preventing future incidents through updated reconciliation procedures.

Affiliations

  • International Association of Hospitality Accountants
  • Night Auditor Networking Group
  • American Institute of Professional Bookkeepers (AIPB)
  • Society of Women Engineers
  • International Air Transport Association (IATA) – Hospitality Sector
  • International Association of Travel & Tourism Professionals (IATTP)
  • American Society of Safety Professionals
  • Certified Guest Service Professional (CGSP)
  • Meeting Professionals International (MPI)
  • Freemason

Certifications

  • Hotel Information Systems Certification (HIS)
  • Revenue Management Certification for Hotels Vantage
  • POS System Proficiency Training Microsoft Excel
  • Certified Financial Services Auditor (CFSA)
  • Advanced Excel Skills for Accountants Ironclad Systems
  • Strategic Hospitality Revenue Management Northwind
  • Night Auditor Training Certification Summit Group
  • Certified Fraud Examiner (CFE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)

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