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Skills

  • Financial administration
  • Client relationship management
  • Tactical planning
  • Territory management
  • Order management
  • Merchandising expertise
  • Recruiting and Hiring
  • Professional demeanor
  • Vendor management
  • Network development

Work Experiences

  • Customer needs, market trends, and competitor activities were all investigated.
  • Established effective sales training programs for the district's 6 employees.
  • Had weekly meetings with Senior Regional Sales Directors to figure out how to get around sales roadblocks.
  • Was in charge of a team of four direct reports and a total of 16 employees spread across 18 service stations.
  • Increased total sales by 12% and was promoted to #4 in a sales team of 5 people.
  • Opened 13 new accounts worth more than $12 per year.
  • Was in charge of the performance of Meridian dealerships, which included new and used cars, spare parts, service and body repair, workshops, insurance and credit departments, and insurance and credit departments.
  • Managed a sales force of 16 Senior Regional Sales Directors for a $11 annual revenue-producing organization.
  • Discovered new product opportunities as well as potential customers.
  • Was in charge of the overall performance of standard operations in the Portland region, which included product sales, parts sales, aftersales, network development, and marketing communications.

Summaries

  • To achieve ambitious goals, capitalize on the company's strengths and balance resources.
  • Establishing service schedules for technicians, as well as providing quotes and negotiating competitive deals, is a strength.
  • Customer acquisition, territory development, and lead generation are all skills that a successful Regional Sales Manager possesses.
  • Senior Regional Sales Director with a proven track record in quality assurance as well as exceptional stakeholder engagement and team leadership abilities.
  • Self-motivated and self-directed.
  • Innovative, goal-oriented, and committed to the company's success.
  • Sales and operations manager with 12 years of proven success in increasing revenue, lowering costs, and increasing customer satisfaction.
  • Promoting a strong work ethic and a dedication to finding practical solutions.
  • Excellent communicator who is both personable and diplomatic.
  • To ensure consistent growth, close favorable deals and cultivate strong partnerships.

Accomplishments

  • Effectively built and nurtured relationships with key clients, resulting in a 34% increase in account renewals year-over-year.
  • Developed region-specific sales playbooks that optimized conversion rates leading to a 27% increase in win ratio across the region.
  • Strategically allocated resources to high-growth markets, driving 61% increase in regional contribution to overall revenue.
  • Spearheaded development of process program.
  • Achieved an average of 38% over sales quotas for 4 consecutive quarters, creating 5 in new revenue growth.
  • Designed and executed a promotional program that drove additional revenue growth of 56% during the fiscal year.
  • Collaborated with C-suite executives to align corporate strategy resulting in a 31% growth in enterprise accounts within Miscellaneous.
  • Implemented a customer feedback program that resulted in a 60% improvement in customer satisfaction and increased retention by 77%.
  • Initiated product training program across the Pacific Northwest, resulting in an improved competency rate of 25% across the sales force.
  • Led successful entry into a new market, expanding the sales region by 52%, resulting in a 81% increase in regional revenue.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • National Association of Sales Professionals (NASP)
  • Council of Sales Leadership
  • Harvard Management Sales Strategy Program Alumni
  • Institute of Sales Management (ISM)
  • Regional Sales Executives Network (RSEN)
  • Freemason
  • B2B Sales Professionals Community (B2BSPC)
  • American Society of Safety Professionals

Certifications

  • Certified Master Sales Consultant (CMSC) - Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Global Business & Sales Leadership Certification - Northwind
  • CompTIA Network+
  • Certified Revenue Management Executive (CRME) - Lakeside Partners
  • First Aid/CPR Certified
  • Salesforce Certified Advanced Administrator - Salesforce
  • Certified in Sales Performance Excellence - Cedar Works
  • Negotiation Mastery Certification - program

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