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Skills

  • Category equipment
  • Team building
  • Client communication in high-traffic areas
  • Supervision
  • Heavy lifting
  • Ongoing training and personnel development
  • Damage prevention systems
  • Project organization
  • Budgets
  • Communications

Work Experiences

  • Avoided penalties valued at $2.
  • Used various types of splices, connectors, and clamps to add or remove wire to shorten or lengthen lines.
  • Accessed proprietary maps and data.
  • Collaborated with local municipalities.
  • Achieved a 64% reduction in accidents.
  • Achieved Lean certification for advanced utility management, yielding a 30% improvement in project completion rates.
  • Collaborated with engineers and contractors to identify and map utility lines ahead of major infrastructure projects, reducing repair delays by 39%.
  • Achieved this for 2021.
  • Appointed as team leader on 5 large-scale excavation projects, coordinating efforts and maintaining zero service interruptions.
  • Achieved a monthly average of 21% fewer utility strikes.

Summaries

  • Locate Technician with 2 years of successful vendor management and team leadership experience.
  • Achieved a 21% reduction in service delays.
  • Adept at managing high-stress emergency response scenarios, consistently reducing repair turnaround times and preventing further asset damages in urgent situations.
  • Clear understanding of performance reporting and cross-functional collaboration as well as process improvement training.
  • Collaborated with local authorities and municipalities.
  • Assisted in the reliable installation of utilities.
  • Awarded the President's Club in recognition of exceptional safety standards and zero lost-time injuries across numerous projects during 2022.
  • Applied strategies across multiple high-risk job sites.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Certified in ITIL.

Accomplishments

  • Maintained strong relationships with vendors to ensure immediate resolution of utility conflicts, improving service response time by 63%.
  • Revised safety protocols in conjunction with state law updates, reducing employee injury incidents by 41% within one year.
  • Monitored excavation sites and ensured adherence to state and local utility laws, resulting in 47% fewer safety violations in 2020.
  • Completed over 10 utility markouts per day, ensuring accuracy and adherence to client timelines in a highly-demanding work environment.
  • Prepared detailed excavation maps and reports for category using GIS, enabling quicker project approvals.
  • Generated daily field reports and location summaries using GIS and AutoCAD software, reducing miscommunication instances by 61%.
  • Resolved product issue through consumer testing.
  • Collaborated with telecommunications providers to ensure uninterrupted service during utility installation for 2 residential customers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated utility marking for a citywide infrastructure project worth over $12, ensuring compliance with all utility locating standards.

Affiliations

  • Public Utility Commission program
  • Utility Training Academy (UTA)
  • International Association of Administrative Professionals
  • Common Ground Alliance (CGA)
  • National Association of Pipeline Safety Representatives (NAPSR)
  • Toastmasters
  • Jaycees
  • North American Excavation Shoring Association (NAXSA)
  • Utility Contractors Association category
  • National Safety Council (NSC) Membership

Certifications

  • National Institute for Certification in Engineering Technologies (NICET) - Level I & II
  • Cisco Certified Network Associate (CCNA)
  • First Aid, CPR, and AED Certification
  • Advanced Utility Mapping and Locating Certification
  • Certified Public Accountant
  • ServSafe
  • Certified Pipeline Inspector (CPI)
  • SHRM Certified Professional (SHRM-CP)
  • Excavation Competent Person (ECP) Certification
  • Apple Certified Associate (ACA)

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