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Skills

  • Operating hydraulics
  • 15-car hauler
  • Process improvement
  • DOT compliance
  • Trip planning
  • Freight shipment management
  • Heavy Equipment Operation
  • Operational improvement
  • Customer service
  • Vendor Negotiations

Work Experiences

  • Avoided unnecessary delays.
  • Removed and unloaded packages for customer deliveries from metric trucks with extreme caution to avoid damage to the goods.
  • Kept in touch with the supervisor via phone and radio to get delivery instructions.
  • Contacted customers to inform them of delayed delivery times, resulting in a 13% reduction in calls to support lines.
  • Completed 5 accident-free miles.
  • Achieved 15% on-time delivery rate.
  • Kept a clean driving record by following all traffic laws, remaining cautious and alert in unfamiliar areas, and maintaining vehicle control at all times.
  • Used my well-honed negotiating skills to secure cost-effective category equipment pricing.
  • Inspected the vehicle before and after trips, logging and reporting mechanical issues to avoid dangerous situations.
  • Consistently met delivery deadlines.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Manipulates ServiceNow and lifts 4 pounds.
  • Customer service, communication, and prioritization skills are all important.
  • Articulate and dependable, proficient in multi-state route navigation and trip planning, with a strong focus on time management and regulatory compliance.
  • Veteran process driver who is committed to delivering packages on time.
  • Achieved a 19% increase in load securement.
  • Professional with a strong focus on project management.
  • Adept at managing critical shipments of QuickBooks.
  • Achieved a 34% reduction in trip-time variability.
  • Exceptional awareness of changing road and traffic conditions.

Accomplishments

  • Completed timely and safe delivery of cargo over 16 miles of routes, meeting or surpassing all performance standards.
  • Successfully completed 17 coast-to-coast deliveries without any safety violations or accidents over 18 years.
  • Developed and maintained client relationships that resulted in 74% retention and satisfaction scores.
  • Reduced idle time by 75% through better communication between warehouse, dispatch, and drivers.
  • Reduced vehicle maintenance costs by $7/year through consistent preventive maintenance programs.
  • Achieved and maintained Commercial Driver's License Class standard with endorsements for Scrum Master, enabling diverse load handling.
  • Improved loading dock coordination, reducing loading/unloading time by 8 minutes per shipment, increasing overall efficiency.
  • Adhered to state and federal driving regulations consistently, maintaining an accident-free driving record for 13 years.
  • Trained 10 staff in load securing and balancing techniques, improving load safety and reducing damage claims by 41%.
  • Streamlined routing, reducing daily travel by 5 miles per vehicle, saving over $6 annually on fuel costs.

Affiliations

  • Transportation Certification (e.g., CDL)
  • North American Transportation Association (NATA)
  • Freemason
  • Coalition for Responsible Transportation
  • Association of Information Technology Professionals
  • SmartWay Transport Partnership (Environmental Program)
  • Toastmasters
  • United States Department of Transportation (DOT) Certification and Compliance Programs
  • Federal Motor Carrier Safety Administration (FMCSA) Certification Programs
  • National Safety Council (NSC)

Certifications

  • Advanced Preventative Maintenance Techniques Certification - Northwind
  • Commercial Driver’s License (CDL) Class A - Massachusetts
  • Cargo Securement Certification
  • Load Planning and Weight Distribution Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Certificate of Completion for Defensive Driving Course - Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • Cold Chain Logistics Certification – Beacon Labs

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