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Skills

  • Bandwidth optimization techniques
  • Enterprise network expansion
  • Expense analysis
  • Oracle Certified Professional
  • Operational improvement
  • Team building
  • Planning and coordination
  • CCTV
  • Security systems
  • Firewall configuration and enhancement

Work Experiences

  • Streamlined the decision support reporting process by tailoring methodologies and meeting compliance requirements through the implementation of the standard initiative.
  • Created a centralized management capability by integrating warehouse management software applications.
  • Achieved a 36% reduction in threat response times.
  • Aligned upgrades with company growth initiatives.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Achieved 69% reduction in unauthorized access attempts.
  • Assisted in the creation of metric procedures.
  • Jira was delivered to customer locations by me.
  • Achieved a 42% reduction in routing-related incidents.
  • Was in charge of all tasks delegated to me, including vendor management and risk assessment.

Summaries

  • Ability to recognize procedure issues and integrate standard solutions to achieve initiative.
  • Looking forward to taking on a new challenge with a successful team.
  • Asana and Tableau experts with exceptional interpersonal skills.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Multilingual and fluent in Spanish and Japanese, with a strong grasp of cultural differences.
  • Workflow optimization in initiative settings and quality assurance in vendor management settings.
  • Accomplished Network Operations Lead with a strong focus on continuous improvement, reducing service disruptions by 73% through effective network scalability planning.
  • Lean certified
  • Achieved 75% reduction in unauthorized access attempts.
  • Results-oriented Miscellaneous professional with team leadership, performance reporting, and project management strengths.

Accomplishments

  • Directed project to consolidate multiple off-site server locations, reducing applications’ latency by 17% and saving over $8 in operational costs.
  • Increased SLA adherence for network availability to 50% through strategic off-hours patching, round-the-clock monitoring, and proactive load balancing strategies.
  • Achieved Lean compliance 2023 ahead of deadline by developing a comprehensive firewall strategy and access control audit, minimizing unauthorized access attempts by 40%.
  • Built a highly available failover system using Asana, reducing potential downtime from hardware failure by 11% and improving system recovery times to under 17 minutes.
  • Orchestrated the design and deployment of a cloud-based redundancy model, safeguarding critical network services and reducing potential downtime risks by 51%.
  • Enhanced WAN redundancy through integration with process, ensuring 59% uptime and seamless network operations during primary system failures.
  • Decreased network outages by 65% following a series of targeted system upgrades and critical service monitoring enhancements.
  • Oversaw deployment of advanced network monitoring tools that resulted in 76% reduction of downtime and accelerated incident response times from 2 hours to 14 minutes.
  • Worked with the cybersecurity team to deploy vulnerability scanning tools, identifying and mitigating 8 security risks and ensuring continuous compliance with OSHA standards.
  • Drove a 83% reduction in recurring network issues by refining root cause analysis processes and implementing more effective long-term fixes.

Affiliations

  • Certified participant in the Certified Kubernetes Administrator (CKA) network infrastructure program
  • Member of the IETF (Internet Engineering Task Force) for network protocol standardization involvement
  • Certified member of the TM Forum, focusing on digital transformation of network operations
  • Certified Professional with the Institute of Electrical and Electronics Engineers (IEEE)
  • Member of the Network Operator Group (NOG) in the Southwest to collaborate with other network leads
  • Participant of the SANS Institute’s networking and security courses
  • Collaborated within industry-level community networks like the Global Interconnection Forum (GIF)
  • Affiliate with the Cloud Native Computing Foundation (CNCF) to expand cloud-based network expertise
  • ITIL certified member of the IT Service Management Forum (itSMF)
  • Appointed as a Technical Advisory Board Member at the Cedar Works Network Innovations Council

Certifications

  • GIAC Certified Incident Handler (GCIH)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Certified Cloud Security Professional (CCSP)
  • Certified Cisco Network Professional (CCNP)
  • CompTIA Network+ Certification
  • Juniper Networks Certified Associate (JNCIA)
  • Certified Network Defense Architect (CNDA)
  • CompTIA Network+

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