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Skills

  • Incident response and fault isolation
  • Security improvements
  • Expense analysis
  • Cloud networking solutions (e.g., AWS, Azure)
  • Administrative support
  • RFI Scanners
  • Process improvement
  • Advanced packet analysis (Wireshark, tcpdump)
  • Agile work processes
  • Insurance billing

Work Experiences

  • More than 18 software engineers, system administrators, NOC operators, QA engineers, and project managers were under my supervision.
  • Assisted in the creation of metric procedures.
  • Saved money by developing functional solutions to program problems.
  • Aligned upgrades with company growth initiatives.
  • Streamlined the decision support reporting process by tailoring methodologies and meeting compliance requirements through the implementation of the standard initiative.
  • Achieved a hardware upgrade.
  • Was in charge of category projects, which included analysis, milestone management, and stakeholder relations.
  • Aligned IT infrastructure upgrades with business growth strategies.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.

Summaries

  • Looking for a challenging position with room for advancement.
  • Strategic thinker with expertise in vendor management.
  • Accomplished in managing failover and redundancy systems that contributed to a 55% reduction in service disruptions across a multi-site environment.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Knowledge of Jira in depth, as well as client relations and quality assurance abilities.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Network Operations Lead.
  • Lean certified
  • Accomplished Network Operations Lead with a strong focus on continuous improvement, reducing service disruptions by 73% through effective network scalability planning.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Network Operations Lead and team leader with 12 years of experience in procedure settings.

Accomplishments

  • Trained and mentored a cross-functional team on using Workday for network automation tasks, resulting in automating 8% of routine network configuration changes.
  • Directed project to consolidate multiple off-site server locations, reducing applications’ latency by 17% and saving over $8 in operational costs.
  • Decreased network outages by 65% following a series of targeted system upgrades and critical service monitoring enhancements.
  • Monitored and enforced security policies in compliance with CPA standards, reducing breach attempts by 15% across enterprise networks.
  • Collaborated with cross-functional teams to migrate 13 data centers to a initiative solution, reducing operational expenses by $18 while improving disaster recovery capabilities.
  • Orchestrated the design and deployment of a cloud-based redundancy model, safeguarding critical network services and reducing potential downtime risks by 51%.
  • Partnered with software architects to implement SD-WAN technology, reducing MPLS costs by $18 while increasing network flexibility and application performance for remote locations.
  • Optimized network routing protocols and configurations, improving data transmission efficiency by 62% and reducing dropped packets by 69%
  • Managed a team of 2 in delivering new network solutions across 17 locations, achieving the rollout 7 weeks ahead of schedule and within budget.
  • Achieved Lean compliance 2023 ahead of deadline by developing a comprehensive firewall strategy and access control audit, minimizing unauthorized access attempts by 40%.

Affiliations

  • Certified SD-WAN Professional under the MEF SD-WAN Certification Program
  • Active member of the Internet Society (ISOC) to stay updated on global networking trends
  • Affiliate of the IPv6 Forum to stay abreast of innovations in next-gen IP deployment
  • Certified Professional with the Institute of Electrical and Electronics Engineers (IEEE)
  • Member of the Cisco Learning Network for continuous education in networking solutions
  • ITIL certified member of the IT Service Management Forum (itSMF)
  • Member of the ITU Focus Group on Future Networks advancing beyond 5G technology
  • Affiliated with the Open Networking Foundation (ONF)
  • Active participant in the Edge Computing Consortium for insights into network edge solutions
  • Member of the Network Operator Group (NOG) in the Southwest to collaborate with other network leads

Certifications

  • VMware Certified Advanced Professional - Network Virtualization (VCAP-NV)
  • Cisco Certified DevNet Expert
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+ Certification
  • IETF Network Operations Certificate (NOC)
  • Certified Cisco Network Professional (CCNP)
  • Certified Network Defense Architect (CNDA)
  • Palo Alto Networks Certified Network Security Engineer (PCNSE)
  • Certified Information Technology Infrastructure Library (ITIL) v4 Practitioner

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