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Skills

  • Financial Forecasting and Reporting
  • Hiring and recruitment
  • Risk assessment and mitigation
  • Clinical data analysis
  • Loss prevention management
  • Emergency preparedness and disaster response planning
  • Accreditation preparation and renewal processes
  • Operational report creation and presentation
  • Staff performance evaluation
  • Inventory and restocking

Work Experiences

  • Championed a new patient flow design, reducing emergency room wait times by 10 minutes on average compared to earlier periods.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $18 operating budget.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Achieved improvement over 18 months.
  • Championed the transition of paper-based systems to system, resulting in an estimated reduction of 73% in documentation errors.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Achieved a response rate improvement of 78%.
  • Complied with ITIL regarding patient data storage and transmission methods.
  • Collaborated with customer success to create a streamlined medical records department that reduced information retrieval time from several months to 18 months.

Summaries

  • Coordinate patient admission and discharge.
  • Within Miscellaneous, senior Clinical Administrator and outstanding performer in performance reporting and team leadership.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in workflow optimization and stakeholder engagement backed up by Miscellaneous training.
  • Clinical Administrator with 2 years of successful vendor management and strategic planning experience.
  • Achieved Top Performer accreditation in 2019.
  • Achieved more efficient patient care.
  • Clinical Administrative Coordinator with 16 years of experience successfully managing medical offices.
  • From initial charting to final discharge, keeps track of and maintains organizational excellence.
  • Clinical Administrator is a talented Clinical Administrator who is ready to improve patient outcomes by overseeing in-office and follow-up care.

Accomplishments

  • Improved patient care workflow by leading the successful implementation of category, achieving a 70% reduction in average patient admission time.
  • Facilitated interdepartmental collaborations to improve discharge planning, contributing to a 6 months decrease in average patient length of stay.
  • Implemented a vendor management system that consolidated supply purchasing, saving the healthcare facility $8 in the first the past year.
  • Developed and executed risk management strategies that mitigated process, leading to a initiative in operational efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated clinical departments to ensure standard readiness, successfully passing all inspections and receiving top marks for compliance.
  • Developed and monitored departmental budgets, consistently achieving cost-reduction goals of 77% while maintaining high-quality patient care.
  • Created and managed a robust electronic medical record training program, which led to increased usage efficiency by 83% across all staff levels.
  • Implemented cost-saving initiatives across supply chain management, reducing excess inventory and saving the organization $16 annually.
  • Instituted a system for tracking key performance indicators (KPIs), resulting in a 25% improvement in clinical quality metrics and patient outcomes.

Affiliations

  • Project Management Institute
  • Federation of American Hospitals (FAH)
  • American Hospital Association (AHA)
  • Continuing Education Program in Clinical Administration from Vantage
  • Society for Emergency Medicine Administrators (SEMA)
  • International Association of Privacy Professionals (IAPP)
  • American Society of Safety Professionals
  • Healthcare Financial Management Association (HFMA)
  • Society for Healthcare Strategy & Market Development (SHSMD)
  • Professional Association of Health Care Office Management (PAHCOM)

Certifications

  • Lean Management for Healthcare - 2020 Northwind
  • Accredited Healthcare Administrator (AHA) - 2021 Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Practice Manager (CPM) - 2019, Meridian
  • Certified Medical Reimbursement Specialist (CMRS) – 2015, Vantage
  • Health Care Leadership Development Program Course Certification - 2022 Lakeside Partners
  • Healthcare Financial Management Association (HFMA) Certified Healthcare Financial Professional (CHFP) - 2015 Vantage
  • Certified Healthcare Administrative Professional (cHAP) – 2018, Northwind
  • First Aid/CPR Certified
  • Healthcare Compliance Officer Certification - 2015 Brightline

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