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Skills

  • Time management
  • Customer service
  • Data collection and analysis
  • Project organization
  • Operational improvement
  • Negotiation
  • Sales and marketing
  • Conflict resolution and problem-solving
  • Project management
  • Organization

Work Experiences

  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Taught Remodel Managers and Remodel Managers effective customer service techniques, resulting in a 6% increase in client satisfaction.
  • Increased employee morale and decreased turnover by 8%.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Accelerated project timelines.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Achieved eco-friendly certification for Austin.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Achieved a 78% improvement in inspection pass rates.

Summaries

  • Professional with over 3 years of experience as a manager for a $15 one year revenue-generating company.
  • Strengths in stakeholder engagement and quality assurance backed up by Miscellaneous training.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Proactive Remodel Manager uses determination and attention to detail to produce high-quality process improvement work.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Remodel Manager who is proactive and meticulous, with over 3 years of experience in the process industry.
  • Bringing 2 years of industry experience to Beacon Labs, and ready to take on a challenging, growth-oriented role.

Accomplishments

  • Successfully managed budgets for multiple projects ranging from $137,000 to $182,000, consistently achieving a 70% reduction in overall costs.
  • Negotiated vendor contracts resulting in a 83% reduction in material costs while maintaining project quality.
  • Drove a 54% increase in local business by leveraging community outreach and direct marketing for completed remodels.
  • Conducted comprehensive assessments on aging buildings and implemented modern, code-compliant solutions, improving structural integrity by 17%.
  • Collaborated with team of 17 in the development of category.
  • Enhanced job site workflow by implementing advanced scheduling software, cutting project delays by 22%.
  • Utilized Workday for risk assessment and project tracking, reducing unforeseen delays by 10 weeks.
  • Reduced project overruns by 71% through proactive risk mitigation and optimization of resource allocation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated regional remodeling efforts across 2 locations, ensuring consistent project delivery and design specifications.

Affiliations

  • American Institute of Architects (AIA) - Associate Member
  • Society of Human Resource Management
  • Construction Leadership Council (CLC)
  • American Subcontractors Association (ASA) – Columbus Chapter
  • Project Management Institute
  • Construction Management Association of America (CMAA)
  • Lions Club
  • International Association of Certified Home Inspectors (InterNACHI)
  • American Society of Safety Professionals
  • Association for Advancing Automation in Construction (AAAC)

Certifications

  • Master Electrician Certification - system
  • Building Information Modeling (BIM) Certification - framework
  • Project Management Professional (PMP)
  • Facility Management Professional (FMP) - International Facility Management Association (IFMA)
  • Six Sigma Green Belt - method
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Public Accountant (CPA)
  • ServSafe
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)

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