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Skills

  • Blueprint and technical drawing interpretation
  • Project management
  • Business Planning
  • Data collection and analysis
  • Project organization
  • Team building
  • Communications
  • Supervision
  • 3D modeling and design software (Microsoft Excel)
  • Conflict resolution and problem-solving

Work Experiences

  • Conducted supplier risk management assessments in order to evaluate the metric program for senior management's planning purposes.
  • Achieved a 18% increase in positive ratings.
  • Increased employee morale and decreased turnover by 8%.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Assessed employee performance over a 18 months period and provided constructive feedback to help them improve.
  • Taught Remodel Managers and Remodel Managers effective customer service techniques, resulting in a 6% increase in client satisfaction.
  • Achieved client satisfaction goals.
  • Achieved a 44% improvement in team efficiency.
  • Created standard and framework reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.

Summaries

  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Remodel Manager.
  • Customer-focused professional with 6 years of experience in the Miscellaneous sector.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Remodel Manager is a multi-talented Remodel Manager who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Remodel Manager is a skilled Remodel Manager who provides encouragement and feedback to help employees succeed.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.

Accomplishments

  • Established new safety and training protocols that were recognized by Top Performer for excellence in site safety management.
  • Optimized supply chain logistics for all remodel projects, saving approximately 2 hours per week in manual labor.
  • Negotiated vendor contracts resulting in a 83% reduction in material costs while maintaining project quality.
  • Achieved Lean in 2024, improving team compliance with industry standards and best practices.
  • Increased customer satisfaction rates by 85% through regular project updates and post-project quality assurance checks.
  • Successfully increased client referrals by 58% annually through exceptional communication, transparent project updates, and personalized service.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led end-to-end kitchen remodels, consistently completing projects 6% below budget and ahead of schedule.
  • Reduced project overruns by 71% through proactive risk mitigation and optimization of resource allocation.
  • Enhanced overall customer interactions by leveraging CRM technology for tracking and follow-ups, resulting in a 25% increase in positive online reviews.

Affiliations

  • Society of American Military Engineers (SAME)
  • Builders Association of Columbus
  • Associated General Contractors of America (AGC)
  • International Council of Nurses
  • Toastmasters
  • National Fire Protection Association (NFPA)
  • Project Management Institute (PMI) – Certification in Project Management Professional (PMP)
  • Lions Club
  • The National Fenestration Rating Council (NFRC)
  • Home Builders Institute (HBI)

Certifications

  • Certification in Construction Cost Estimating - framework
  • Six Sigma Green Belt - method
  • Certified Building Commissioning Professional (CBCP) - program
  • First Aid/CPR Certified
  • Building Information Modeling (BIM) Certification - framework
  • Certified Public Accountant
  • Construction Quality Management (CQM) Certification - U.S. Army Corps of Engineers
  • Apple Certified Associate (ACA)
  • Certified Associate in Project Management (CAPM) - Project Management Institute (PMI)
  • Project Management Professional (PMP) – Project Management Institute (PMI)

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