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Skills

  • MS Office
  • First Aid/CPR
  • Project organization
  • Relationship development
  • Client health and wellness monitoring
  • Client advocacy and empowerment
  • Knowledge of disability rights and services
  • Customer service
  • RFI Scanners
  • Client Progress Assessments

Work Experiences

  • Collaborated with a multidisciplinary team to develop personalized care strategies that helped reduce incident reports by 51%.
  • Assisted in the training and supervision of junior staff to ensure proper delivery of support for clients, increasing workplace efficiency by 30%.
  • Developed a reputation for punctuality and hard work.
  • Accompanied residents to appointments.
  • Assisted in the creation of process procedures.
  • Working with team members and customers to find workable solutions improved operations.
  • Built and strengthened relationships with residents and coworkers.
  • Built relationships with residents and worked with newcomers to help them adjust to their new surroundings and make the transition easier.
  • Advocated for clients’ needs during planning meetings.
  • Campus tours, new resident orientation, and ongoing educational sessions were all led by me.

Summaries

  • Achieved a 59% reduction of missed appointments.
  • Quality assurance in initiative settings and strategic planning in budget management settings.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Community Living Counselor.
  • Initiative, method, and category are all available.
  • Community Living Counselor with risk assessment and process improvement abilities.
  • Achieved 55% client goal completion.
  • Motivating leader who has built and managed framework teams in the past.
  • Can offer 14 years of experience and a commitment to making a positive impact on students with 2 years of related experience and a commitment to making a positive impact on students through a motivating, knowledgeable, and flexible style.
  • Strong technical skills and experience in data analysis.

Accomplishments

  • Worked collaboratively with team members to assess resident progress, leading to an 44% improvement in individualized care plans.
  • Supported clients in accessing disability services, successfully securing 12 benefits applications and increasing independent living capabilities.
  • Analyzed behavioral data to optimize support strategies, resulting in 68% more effective behavioral interventions.
  • Developed tailored coping strategies for clients experiencing emotional distress, achieving a 53% reduction in incidents of crisis escalation.
  • Facilitated educational workshops on rights and self-advocacy for 7 residents, with a 53% increase in clients utilizing advocacy resources.
  • Provided direct emotional support during adjustment periods, significantly reducing feelings of isolation among new residents by 34%.
  • Participated in crafting emergency preparedness plans and conducted drills, resulting in improved safety outcomes during evaluations by framework.
  • Collaborated with medical professionals and guardians to ensure consistent care delivery, leading to a 41% improvement in the quality of care.
  • Led individualized life skills training sessions for 5 residents, resulting in an 38% increase in independent daily task completion.
  • Implemented positive behavioral support plans for clients with challenging behaviors, reducing incidents of outbursts and promoting an 82% improvement in self-regulation.

Affiliations

  • Certified in Nonviolent Crisis Intervention, 2022
  • Member, Council for Exceptional Children (CEC)
  • Certified Relationship-Based Practice Facilitator, 2015
  • Local Program Liaison, procedure
  • Member, National Alliance on Mental Illness (NAMI)
  • Member, National Association of Social Workers (NASW)
  • Member, The Association of Residential Resources in Minnesota (ARRM)
  • Member, Residential Care Provider Network, Atlanta
  • Volunteer Counselor, category
  • Certified Inclusive Housing Coordinator, Portland

Certifications

  • Aging Services Professional (ASP) Certification from Ironclad Systems 2023
  • National Council for Mental Wellbeing Youth Mental Health First Aid Certification
  • American Red Cross: Adult and Pediatric First Aid/CPR/AED
  • Certified Assisted Living Administrator (CALA) 2017
  • ServSafe
  • Online Care Coordinator Certification from Beacon Labs
  • Certified Rehabilitation Counselor (CRC) from the Commission on Rehabilitation Counselor Certification (CRCC)
  • Certified Dementia Practitioner (CDP) from 2020
  • Certified Care Manager (CCM) from the Commission for Case Manager Certification
  • SAP Certified Application Associate

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