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Skills

  • MS Office
  • Corporate strategy collaboration
  • C-level negotiation skills
  • Commercial risk management
  • Service Quality Improvement
  • Revenue forecasting
  • Program evaluation
  • Improvement plan knowledge
  • Supervision
  • Communications

Work Experiences

  • Achieved a $3 reduction in overhead.
  • Automated key commercial processes.
  • Managed vendor relations and contracts, saving $10 and delivering premium contract pricing through strategic partnerships.
  • Accomplished within the first 13 months.
  • Captured 35% of the category segment.
  • Achieved a 56% boost in annual sales.
  • Analyzed market trends and competitor data.
  • Saved money by developing functional solutions to method problems.
  • Boosted contract renewal rates.
  • Used Workday to compile data gathered from various sources.

Summaries

  • Expert in system with a strong aptitude for spearheaded and streamlined.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Senior Commercial Officer.
  • Multilingual and fluent in Portuguese and French, with a strong grasp of cultural differences.
  • Scrum Master certified
  • Sensible Operations Specialist with a passion for sales, operations, and business management.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Analytical Operations Specialist with extensive experience identifying and leading cost-cutting and efficiency initiatives.
  • Achieved 34% increases in operational efficiency.
  • Category, standard, and initiative are all available.
  • Achieved 22% annual sales growth.

Accomplishments

  • Developed and implemented key account management programs, increasing key customer lifetime value by 85%.
  • Established KPIs for the commercial team, improving performance tracking and achieving a 81% productivity increase.
  • Analyzed customer buying patterns and created solution-focused packages, increasing upsell opportunities by 69%.
  • Developed and implemented a comprehensive sales incentive program that boosted average deal size by 29%, resulting in $240,000 additional annual revenue.
  • Enhanced sales team performance through targeted training programs, improving total deal closures by 18% quarter-over-quarter.
  • Drove digital transformation efforts, integrating Adobe Creative Suite and reducing commercial process errors by 71%, boosting overall efficiency.
  • Managed end-to-end contract negotiation processes, resulting in a 40% increase in the success rate of negotiations with key clients.
  • Identified new market opportunities through detailed competitor analysis and trend forecasting, driving a 81% increase in new customer acquisition across process.
  • Collaborated with C-suite executives to align commercial strategy with corporate objectives, leading to an 38% increase in market share within framework.
  • Partnered with marketing to drive product launch campaigns, resulting in 65% higher-than-forecast sales in the first 15 months.

Affiliations

  • Member, International Institute for Commercial Studies (IICS) – Regular contributor to publications on updated strategies for commercial negotiations.
  • Active Member, Chartered Institute of Procurement & Supply (CIPS) – Gained continuous exposure to the latest in supply chain risk management.
  • Fellow, Strategic and Competitive Intelligence Professionals (SCIP) – Worked on strategic foresight projects highlighting emerging market trends.
  • Member, Society for Marketing Professional Services (SMPS) – Adopting innovative strategies to partner marketing and sales teams for increased product adoption.
  • Alumnus, Harvard Business School Executive Education Program – Certificate in Strategic Negotiations earned with emphasis on contract and sales operations.
  • Certified in Commercial Contracts Management (CCCM) – Credential achieved through the National Contract Management Association (NCMA).
  • Member, Institute of Management Accountants (IMA) – Leveraging knowledge in financial forecasting specific to commercial operations.
  • Participant, Certified Professional Contracts Manager (CPCM) program – Maintained certifications in commercial compliance standards through NCMA.
  • Keynote Speaker, Global eCommerce Leaders Forum (GELF) – Shared strategies on expanding omnichannel commercial sales.
  • Volunteer Facilitator, National Business Development Association (NBDA) – Led industry workshops aimed at improving customer retention strategies.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Project Management Professional (PMP) Certification by Project Management Institute (PMI)
  • Microsoft Office Specialist (MOS)
  • Certified Supply Chain Analyst (CSCA) by International Supply Chain Education Alliance (ISCEA)
  • Chartered Institute of Procurement and Supply (CIPS) Diploma in Procurement and Supply
  • Chartered Financial Analyst (CFA) by CFA Institute
  • Certified Trade Compliance Specialist (CTCS) through Northwind
  • CompTIA Security+
  • Lean Six Sigma Green Belt Certification through Cedar Works

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