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Skills

  • Bid and tender management
  • Inventory management
  • First Aid/CPR
  • Organization
  • Sales pipeline management
  • Market trend analysis
  • Ability to analyze reports
  • Global market expansion planning
  • Communications
  • Business operations

Work Experiences

  • Achieved a 26% improvement in annual sales performance.
  • Asset transfers, lender and equity requests, and audit inquiries were all things I assisted with.
  • Analyzed market trends and competitor data, leading to the development of Jira that captured 67% of the standard segment within 2024.
  • Analyzed market trends and competitor data.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Wrote reports that summarized the findings in order to assist management in making decisions.
  • Kept my metric knowledge up to date by doing budget management and quality assurance.
  • Instructed the team on company policies, procedures, and best practices in order to improve operational efficiency, employee productivity, and labor costs.
  • Saved money by developing functional solutions to method problems.
  • Used Workday to compile data gathered from various sources.

Summaries

  • Excellent knowledge of a wide range of business functions, including content management systems, report analytics, expense management, and market research.
  • Strategic thinker with expertise in data analysis.
  • Driven, ambitious, and committed to managing workplace flow and maximizing day-to-day operations.
  • Achieved 66% boost in annual sales.
  • Results-oriented Miscellaneous professional with cross-functional collaboration, client relations, and cross-functional collaboration strengths.
  • Achieved 45% boost in annual sales by executing strategic partnerships with category, contributing to long-term business growth.
  • Analytical Operations Specialist with extensive experience identifying and leading cost-cutting and efficiency initiatives.
  • Expert in system with a strong aptitude for spearheaded and streamlined.
  • Standard and initiative have a proven track record.
  • Scrum Master certified

Accomplishments

  • Orchestrated the implementation of a customer loyalty program, improving retention rates by 72% over a 2018 period.
  • Reduced commercial operational costs by 85% through the identification of inefficiencies and process enhancements across multiple teams.
  • Created and delivered comprehensive RFP responses, securing $161,000 in new business contracts within 2015.
  • Enhanced sales team performance through targeted training programs, improving total deal closures by 18% quarter-over-quarter.
  • Implemented customer feedback mechanisms that enhanced product offerings, contributing to a 21% increase in repeat business.
  • Analyzed customer buying patterns and created solution-focused packages, increasing upsell opportunities by 69%.
  • Led multi-million dollar RFP responses, winning $37,000 worth of new contracts in Miscellaneous.
  • Established KPIs for the commercial team, improving performance tracking and achieving a 81% productivity increase.
  • Identified new market opportunities through detailed competitor analysis and trend forecasting, driving a 81% increase in new customer acquisition across process.
  • Designed and implemented a new commercial forecasting model, improving revenue predictability by 38% and helping leadership make more informed decisions.

Affiliations

  • Active Member, American Society of Civil Engineers (ASCE) – Focused on integrating commercial management into large infrastructure projects.
  • Keynote Speaker, Global eCommerce Leaders Forum (GELF) – Shared strategies on expanding omnichannel commercial sales.
  • Co-Chair, Commercial Risk Management Association (CRMA) – Organized workshops on commercial risk mitigation strategies for SMEs.
  • Member, Council of Supply Chain Management Professionals (CSCMP) – Attended workshops that cover the intersection of commerce and global logistics.
  • Member, Association for Financial Professionals (AFP) – Actively participated in shaping financial modeling best practices within the commercial sector.
  • Member, Academy of Marketing Science (AMS) – Engaged in academic research on customer loyalty programs and their commercial relevance.
  • Member, National Association for Business Economics (NABE) – Engaging in market analytics and trend identification to optimize business growth frameworks.
  • Certified in Commercial Contracts Management (CCCM) – Credential achieved through the National Contract Management Association (NCMA).
  • Volunteer Facilitator, National Business Development Association (NBDA) – Led industry workshops aimed at improving customer retention strategies.
  • Member, International Institute for Commercial Studies (IICS) – Regular contributor to publications on updated strategies for commercial negotiations.

Certifications

  • Certified Professional Contracts Manager (CPCM) by National Contract Management Association (NCMA)
  • First Aid/CPR
  • Certified Supply Chain Analyst (CSCA) by International Supply Chain Education Alliance (ISCEA)
  • Salesforce
  • Certified Trade Compliance Specialist (CTCS) through Northwind
  • Advanced Commercial Negotiation Certification by process
  • Financial Modeling & Valuation Analyst (FMVA) Certification by Corporate Finance Institute (CFI)
  • Association for Project Management (APM)
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)

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