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Skills

  • Communications
  • Risk-based auditing
  • Audit Trail Maintenance
  • Closing processes
  • Compliance with metric
  • Process improvement
  • Annual reports
  • Bookkeeping
  • Supervision
  • Audit process optimization

Work Experiences

  • Conducted a thorough review of over 3 records.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Designed a comprehensive records audit checklist.
  • Developed a streamlined auditing process.
  • Contributed to a 56% increase in productivity.
  • Coordinated with 16 departments.
  • Answered 17 calls per the past year to help customers with their questions and concerns.
  • Designed a comprehensive records audit checklist, standardizing the process across 13 locations in Austin.
  • Consistently met deadlines.
  • Complied with company auditing standards.

Summaries

  • Skilled at inspecting a company's operations, analyzing potential risks, and making recommendations to improve the company's operations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Committed to assisting the company's growth while ensuring compliance with state and federal regulations.
  • Collaborative and solutions-focused Records Auditor.
  • Data-savvy Records Auditor experienced in error resolution and regulatory assessments, lowering potential risks by spearheading automation tools that reduced manual efforts by 76%.
  • Records Auditor with 5 years of successful workflow optimization and stakeholder engagement experience.
  • Boosted overall documentation quality.
  • Contributed to a 63% increase in regulatory compliance.
  • Decisive and persuasive communicator with a track record of problem-solving, leadership, and planning.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Implemented standardized audit reporting templates for the department, reducing report preparation time by 41% and improving accuracy.
  • Identified inefficiencies in data management, recommending automation that led to a 80% reduction in manual data entry errors during audits.
  • Provided key findings in an internal audit that led to revising data retention policies, protecting the business from potential process penalties.
  • Optimized records auditing process to ensure compliance with company records retention policy, minimizing exposure to legal risks during periodic reviews by 48%.
  • Collaborated with marketing to ensure auditing protocols were followed strictly, resulting in zero non-compliance reports for 2024.
  • Led internal audit training initiatives for 6 team members across departments, improving understanding of federal and state compliance laws.
  • Developed a new auditing procedure that enabled 44% faster report writing, leading to reduced operational costs.
  • Authored comprehensive audit reports submitted monthly to senior management, increasing transparency and reducing compliance follow-up action by 71%.
  • Executed a full audit of 17 employee records, ensuring 100% compliance with internal and external retention policies.
  • Resolved product issue through consumer testing.

Affiliations

  • International Organization for Standardization (ISO) working groups
  • American Society of Safety Professionals
  • National Association for Information Destruction (NAID)
  • Certified Records Manager (CRM) Certification – Institute of Certified Records Managers
  • Lions Club
  • Enterprise Content Management (ECM) Association
  • Society of Human Resource Management
  • Appraisal and Audit Division Membership – National Archives
  • Compliance and Audit Group – Society of Corporate Compliance & Ethics (SCCE)
  • Certified Information Privacy Professional (CIPP/US), International Association of Privacy Professionals (IAPP)

Certifications

  • Certified Electronic Records Manager (CERM)
  • Certified Records Manager (CRM)
  • Certified Public Accountant
  • Salesforce
  • Professional Records and Information Services Management (PRISM) Certification
  • CompTIA A+ Technician
  • Certified Regulatory Compliance Manager (CRCM)
  • First Aid/CPR Certified
  • Lean Six Sigma Green Belt Certification
  • Microsoft Certified Systems Engineer (MCSE)

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