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Leisure Travel Consultant resume examples

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Skills

  • Hotel accommodations
  • Budget management and adherence
  • Project organization
  • Family reunion and large event travel logistics
  • First Aid/CPR
  • 5-star accommodation bookings
  • Program equipment
  • Customer Relationship Management (CRM) Software Proficiency
  • Organization
  • MS Office

Work Experiences

  • Collaborated with standard customers to determine their needs and deliver procedure service.
  • Achieved 9% growth in client retention.
  • Collaborated with a cross-functional team to streamline the booking process, reducing reservation times by 81%.
  • Coordinated travel arrangements for groups, couples, executives, and clients with special needs.
  • Set up automated office systems to improve client and data communications, as well as record keeping.
  • Achieved the highest insurance attach rate in the team.
  • Achieved annual savings of $2 for clients.
  • Asked open-ended questions to better understand client needs and determine the best international travel offerings.
  • Achieved a 18% increase in repeat bookings.
  • Collaborated with tour operators to develop exclusive packages for adventure travelers, contributing to 54% of incremental sales growth.

Summaries

  • Years of hands-on experience in the corporate travel industry have allowed us to provide exceptional service and quality.
  • Achieved 40% sales growth.
  • Recognized on a regular basis for outstanding performance and contributions to the Travel and Hospitality industry's success.
  • Achieved high satisfaction and repeat business.
  • Achieved a 84% increase in overall team productivity.
  • Dedicated to learning, growing, and succeeding in Travel and Hospitality.
  • Collaborative leader.
  • Strengths in budget management and cross-functional collaboration backed up by Travel and Hospitality training.
  • Adept at streamlining booking processes.
  • Self-starter with unrivaled expertise in stakeholder engagement and quality assurance.

Accomplishments

  • Negotiated cost-effective pricing with 8 travel vendors, reducing client trip costs by 17% while enhancing travel experience quality.
  • Secured group travel discounts by negotiating with transportation vendors, saving clients over $5 per trip on average.
  • Meticulously reviewed visa and passport requirements, successfully reducing re-entry issues at international borders by 34%, ensuring seamless client travel.
  • Resolved product issue through consumer testing.
  • Partnered with global industry organizations, obtaining exclusive perks and deals not publicly available, driving 70% more exclusive bookings.
  • Developed compelling destination marketing campaigns that resulted in a 27% increase in web traffic and higher conversion rates for travel packages.
  • Trained and mentored a team of 13 junior agents, resulting in an improvement of team performance metrics by 39%.
  • Curated and personalized luxury travel experiences for clients, resulting in $10 in upsales and a 38% increase in repeat bookings.
  • Collaborated with team of 6 in the development of procedure.
  • Targeted niche travel markets such as adventure and wellness travel, growing the company’s market share in these sectors by 66%.

Affiliations

  • Destination Marketing Association International (DMAI)
  • Luxury Travel Advisor Association
  • Association for Supply Chain Management (APICS)
  • World Travel and Tourism Council (WTTC)
  • Freemason
  • Hospitality Sales and Marketing Association International (HSMAI)
  • Society of Women Engineers
  • International Association of Exhibitions and Events (IAEE)
  • Society for Incentive Travel Excellence (SITE)
  • Caribbean Hotel and Tourism Association (CHTA)

Certifications

  • Travel Insurance Sales Certification, Travel Insurance Association
  • Certified Leisure Specialist (CLS), Cruise Lines International Association (CLIA)
  • Certified Meeting Professional (CMP) - procedure
  • CompTIA A+ Technician
  • Certified Specialist in Incentive Travel, Society for Incentive Travel Excellence (SITE)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Cruise Counselor (CCC), CLIA
  • Luxury Travel Specialist Certification - Travel Leaders Network
  • Cisco Certified Internetwork Expert (CCIE)
  • Tourism e-Marketing Certification, eTourism Marketing Inc.

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