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Skills

  • Retirement needs
  • Business Development
  • Client retention strategy development
  • Operational improvement
  • Customer service
  • Asset transfer facilitation
  • Budgets
  • Continuous professional development
  • Organization
  • Client relationship management

Work Experiences

  • Achieved a 37% growth in assets under management.
  • Achieved a 52% decrease in processing time for account updates.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with wealth management firms.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a client retention rate of 21% during 2021.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated with CPAs and tax attorneys to implement changes to trusts in anticipation of changes to federal tax law, reducing long-term taxation costs by $8.
  • Customized trust solutions for business owners.
  • Administered large charitable remainder trusts.

Summaries

  • Achieved 22% improvement in client satisfaction ratings.
  • Certified by Lean, I deliver robust estate planning and taxation solutions that consistently minimize client liabilities, legislative risks, and maximize wealth preservation.
  • Tax law, mutual funds, and education planning are all areas of expertise for this seasoned financial advisor.
  • Financial Advisor with experience working with privately held investment firms who is focused on results.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at managing international trusts.
  • Achieved a 68% reduction in audit findings.
  • Adept at managing international trusts, ensuring compliance with Phoenix regulations while optimizing tax structures to maximize benefits for global clients.
  • Adept in philanthropic trust administration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.

Accomplishments

  • Partnered with wealth management firms for integration of estate strategies, ensuring 80% alignment of trust disbursements to client goals.
  • Designed and executed financial strategies for trust portfolios, leading to consistent preservation or appreciation of 52% against forecasts.
  • Administered blended family trusts, aligning distribution requirements and equal management of assets for multiple beneficiaries.
  • Presented detailed analysis and guidance to trustees to ensure trust distributions met regulatory requirements and aligned with grantor intent.
  • Implemented digital trust management solution, reducing processing time by 46% and improving reporting accuracy.
  • Integrated advanced analytics into trust portfolio reviews, enabling enhanced risk management and performance monitoring for over 10 accounts.
  • Led the administration of over 13 unique trusts, including charitable remainder, special needs, and irrevocable trusts.
  • Produced comprehensive reports on trust performance and disbursement schedules, enhancing transparency for 5 stakeholders.
  • Spearheaded initiatives to strengthen client retention, achieving 18% satisfaction rates through personalized trust management solutions.
  • Directed audits and internal reviews of trust accounting systems to identify discrepancies and resolve potential compliance issues.

Affiliations

  • Jaycees
  • Financial Planning Association (FPA)
  • Association of Information Technology Professionals
  • International Association of Administrative Professionals
  • Certified Trust and Fiduciary Advisor (CTFA) Certification
  • National Trust Real Estate Association (NTREA)
  • Lions Club
  • Rotary International
  • American College of Financial Services
  • International Wealth Management Institute (IWMI)

Certifications

  • CompTIA Security+
  • Certified Compliance & Ethics Professional (CCEP) - Society of Corporate Compliance & Ethics (SCCE)
  • Project Management Professional (PMP)
  • Certified Elder Law Attorney (CELA) - National Elder Law Foundation
  • Trust Certificate Program - Wealth Management Institute
  • Certificate in Fiduciary Risk Assessment - Fiduciary Risk Management Association
  • Chartered Financial Analyst (CFA®) – CFA Institute
  • Fiduciary Investment Risk Management Specialist (FIRMS) - Cannon Financial Institute
  • CompTIA Network+
  • Regulatory Compliance Certification in Trust Services - American Institute of Banking (AIB)

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