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Skills

  • Profitability analysis
  • Goal setting
  • Invoice generation
  • Business operations
  • Security systems
  • First Aid/CPR
  • Purchasing and planning
  • Process improvement
  • Supervision
  • Cost analysis and savings

Work Experiences

  • Cut costs by successfully renegotiating lease terms at metric and procedure locations.
  • Oversaw the performance and productivity of 11 employees while supervising and leading 8 department managers.
  • Created and managed the annual operating budget, ensuring that controls were in place and that overages were avoided.
  • Was able to secure a contract with category vendor to supply all method materials and services at a reasonable price.
  • Devised and implemented effective sales strategies that resulted in the team's monthly sales goals for Asana being exceeded.
  • Added exciting process products to the establishment, increasing sales revenue $15 by researching current trends.
  • Reduced operational risk by compiling performance, financial, headcount, and AUM data in order to forecast future trends.
  • Oversaw and improved a variety of procedures, including requirements, gap analysis, training and development, and the implementation of new programs.
  • Analyzed financial statements and standard reports to track system performance and come up with ways to improve and cut costs.
  • Achieved a 41% drop in overtime costs.

Summaries

  • Multilingual and fluent in Mandarin and Spanish, with a strong grasp of cultural differences.
  • Assistant General Manager of Operations is a determined Assistant General Manager of Operations with excellent customer service skills.
  • Standard, procedure, and method are all available.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Strategic thinker with expertise in risk assessment.
  • Proficient in promoting framework by leveraging project management and data analysis knowledge.
  • Strong ability to increase profits, control costs, and improve processes on a continuous basis.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Communicative and team-oriented, with Workday expertise.
  • Polished and poised, with a strong desire to succeed.

Accomplishments

  • Improved overall inventory turnover from 14 to 12 inventory cycles per year, significantly freeing up cash flow and storage space.
  • Analyzed monthly P&L reports and implemented tactical changes to maintain profit margins above 84% amidst fluctuating market conditions.
  • Optimized inventory tracking using Power BI, leading to a 41% decrease in stock discrepancies and improved order fulfillment rates.
  • Identified and resolved logistics bottlenecks, reducing delivery time in key regions by 84%% and increasing service coverage by 74%%.
  • Implemented advanced inventory turnover strategies, achieving a 61% improvement in stock turnover rate and reducing excess inventory.
  • Developed and enforced performance management metrics across teams, improving key operational KPIs by 76% over the past year.
  • Streamlined cross-functional communication processes, reducing issue resolution time by 65%% across teams.
  • Realigned department goals with organizational objectives, leading to a 35% improvement in cross-functional collaboration and project delivery times.
  • Reviewed and revised vendor contracts, leading to a cost reduction of $16 across key expense categories annually.
  • Led cost-reduction initiatives focused on labor and operational processes yielding annual savings of $7 without sacrificing quality.

Affiliations

  • Completed OSHA Safety Certification Programs, Safety Management Institute, 2016
  • Participant, Global Operations and Logistics Forum, 2018
  • Speakers Bureau, Manufacturing and Supply Chain Executive Forum, 2016
  • Certified Crisis Manager (CCM), International Consortium for Organizational Resilience, 2022
  • Participant, Association for Manufacturing Excellence (AME) Workshops, 2018
  • Member, International Facility Management Association (IFMA), 2019–Present
  • Member, Health & Safety Executive (HSE) Association, 2018 - Present
  • Member, Strategic Planning Society (SPS), 2021 - Present
  • Alumni, Executive MBA Program in Operations Management, process, 2024
  • Member, International Association for Continuing Education and Training in Operations, 2024

Certifications

  • Apple Certified Associate (ACA)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) by ASQ
  • Lean Six Sigma Black Belt Certification
  • Certified Logistics, Transportation, and Distribution (CLTD) by APICS
  • Certified in Production and Inventory Management (CPIM) by APICS
  • Project Management Professional (PMP)
  • Advanced Professional Logistics Management (CPLM)
  • Certified Reliability Leader (CRL) by Association of Asset Management Professionals
  • Certified Business Analysis Professional (CBAP)
  • Leadership in Energy and Environmental Design (LEED) Green Associate

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