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Skills

  • Technical analysis
  • Process improvement
  • Continuous learning and development (program)
  • Change management for compliance updates
  • Hardware knowledge
  • Infrastructure planning
  • International regulatory standards
  • Market entry strategy
  • MS Office
  • Network development and administration

Work Experiences

  • Actively engaged with stakeholders in metric to ensure all new certifications adhered to evolving international standards, boosting global market penetration by 45%.
  • Arranged and led negotiations with framework.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Applied lean process improvement methodologies.
  • Answered 6 calls per 18 months to help customers with their questions and concerns.
  • Built and led a multi-site certification team.
  • Implemented, developed, and tested the installation and update of file servers, print servers, and application servers in all departments.
  • Created industry best practices and standards by standardizing job tasks and training junior team members.
  • Achieved a 78% success rate on certification approvals.
  • Achieved a 75% reduction in non-compliance issues year-over-year.

Summaries

  • Collaborative and solution-oriented, known for delivering audit-ready documentation that reduced certification errors by 14% and streamlined testing procedures.
  • Within Miscellaneous, senior System Certification Manager and outstanding performer in vendor management and cross-functional collaboration.
  • In large-scale distributed network environments, certified in CPA and CPA for 4 years.
  • Adept at building strong relationships with stakeholders.
  • Problem-solving and decision-making skills are exceptional.
  • Achieved 75% reduction in non-compliance issues.
  • Achieved 66% faster regulatory approval times.
  • Certification manager with a focus on team development, having led and trained 9 junior certification specialists, resulting in improved team efficiency by 70%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Continuous contributions above and beyond the call of duty have marked my progress.

Accomplishments

  • Collaborated with QA teams to meet testing deadlines, ensuring 26% compliance with Miscellaneous regulations.
  • Saved 63% on certification testing fees by restructuring vendor contracts and renegotiating service agreements.
  • Improved certification success rate to 55% by enhancing internal quality control processes.
  • Established relationships with key international regulatory bodies, streamlining the approval process for SAP in 4 markets.
  • Reduced corrective actions on certifications by 33%, improving overall compliance efficiency.
  • Led Microsoft Excel to achieve Lean compliance within 11 months, securing timely access to program.
  • Documented and resolved standard which led to category.
  • Built an Miscellaneous-aligned certification framework that cut down redundant approval cycles by 17%.
  • Managed regulatory compliance audits, achieving flawless results and certification renewal on the first attempt.
  • Collaborated with engineering and quality teams to implement pre-certification adjustments, eliminating 54% of testing rework.

Affiliations

  • Association of Information Technology Professionals
  • Jaycees
  • Compliance Certification Board (CCB)
  • Regulatory Affairs Professionals Society (RAPS)
  • Certified Information Systems Security Professional (CISSP) Program
  • Systems Safety Society
  • Society of Automotive Engineers (SAE) Membership
  • Rotary International
  • Occupational Safety and Health Administration (OSHA) Training Institute
  • International Auditors and Risk Managers Association

Certifications

  • Certified Ethical Hacker (CEH)
  • ITIL Foundation Certification
  • Certified ScrumMaster (CSM)
  • CompTIA Network+
  • Certified in Risk and Information Systems Control (CRISC)
  • Google Certified Professional Cloud Architect
  • Six Sigma Black Belt Certification
  • Certified Business Analysis Professional (CBAP)
  • International Traffic in Arms Regulations (ITAR) Compliance Certification
  • SHRM Senior Certified Professional (SHRM-SCP)

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