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Skills

  • MS Office
  • Communications
  • Community resources
  • Problem resolution
  • Individual and family counseling
  • Business operations
  • Regulatory compliance
  • Team leadership and development
  • Electronic Health Record (EHR) management
  • Behavior mirroring

Work Experiences

  • Achieved a 36% rise in participation at key events.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with educational and healthcare systems.
  • Collaborated with child welfare agencies to provide resources for families involved in the foster care system, reducing recurrent foster placements by 70% over three years.
  • Achieved results within several months.
  • Assessed family dynamics through home visits and meetings.
  • Collaborated with multidisciplinary teams, including social workers and healthcare providers, to implement comprehensive care plans for families in Phoenix, ensuring 83% continuity of services.
  • Amplified the voices of families in system.
  • Transported SAP to one year customer locations.
  • Achieved results after 2 months of implementation.

Summaries

  • Achieved 70% improvements in stability.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Compassionate problem-solver with 4 years of experience as a Family Support Coordinator, driving parental satisfaction rates up by 70% through tailored service delivery.
  • Client-focused Family Support Coordinator.
  • Achieved 16% in family goals.
  • Collaborated with various professionals and agencies.
  • Dedicated Family Support Coordinator with expertise in home visit coordination, community resource navigation, and delivering tailored service plans to support families in Austin.
  • Compassionate problem-solver with 12 years of experience.
  • Built strong partnerships with local housing agencies.
  • Achieved 39% improvements in student performance.

Accomplishments

  • Created a digital resource hub that connected 8 families to essential services, achieving a 49% increase in resource utilization rates.
  • Documented and resolved process which led to framework.
  • Developed a holistic care model with healthcare and educational professionals, leading to 54% better academic outcomes for children in care.
  • Facilitated school liaisons and district collaborations to improve access to educational resources for children from 7 families.
  • Assisted 9 families in accessing child care resources, successfully enrolling 41% of eligible clients in state subsidy programs.
  • Oversaw 5 client cases and tracked progress, achieving 68% improvement in family satisfaction ratings over three years.
  • Decreased family advocate response time by 3% through revamped case prioritization procedures and proactive case management in Portland.
  • Analyzed service delivery data and implemented policy changes that resulted in a 47% reduced case resolution time frame for at-risk families.
  • Liaised with 16 community partners to deliver whole-family care packages, leading to a 67% improvement in family well-being measures.
  • Implemented an electronic tracking system in collaboration with the child welfare team, reducing case mishandling by 67%.

Affiliations

  • Association of Information Technology Professionals
  • Leader of Phoenix Community Mental Health Coalition
  • Association of Family and Conciliation Courts (AFCC)
  • Local School District Parent Advisory Committee
  • National Association for Family Child Care (NAFCC)
  • International Council of Nurses
  • Jaycees
  • American Public Health Association (APHA)
  • Family Support America
  • National Council on Family Relations (NCFR)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Licensed Clinical Social Worker (LCSW)
  • Certified Crisis Intervention Specialist (CCIS)
  • Advanced Family Case Management – Portland
  • Certified Addiction Specialist (CAS)
  • ServSafe
  • Certified Anger Management Specialist (CAMS-1)
  • Crisis Prevention and Intervention (CPI) Certification
  • Certified Mental Health Recovery Specialist (CMHRS)
  • CompTIA Security+

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