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Skills

  • Data Management
  • Public speaking
  • Process implementation
  • Business operations
  • Client relationship building
  • Materials preparation
  • Budgets
  • Operational improvement
  • Extremely organized
  • Order picking and processing

Work Experiences

  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Guided
  • Sought advice.
  • Established
  • Successfully led key projects that yielded a framework.
  • Quickly identified problems and alerted Delivery Person to any potential project delays.
  • Used HubSpot to accurately record delivery, payment, and route information.
  • Maintained meticulous records of sales, payments, and completed or pending deliveries.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Recommendation

Summaries

  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Fluent in both English and Spanish.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Over 13 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Pragmatic
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a method position with a forward-thinking organization.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.

Accomplishments

  • Streamlined multi-drop delivery process, cutting total delivery time by 33% across 6 locations daily.
  • Created and implemented a package tracking system improving delivery status clarity for customers and reducing complaints by 85%.
  • Achieved a 68% reduction in damaged goods through better handling and load distribution techniques.
  • Increased sales 17% over 6 months.
  • Maintained strict adherence to Department of Transportation regulations, achieving certification compliance across 9 annual inspections.
  • Partnered with cross-functional teams to coordinate efficient routes for delivering perishable goods, resulting in improved quality and customer satisfaction.
  • Recognized for achieving a perfect on-time completion rate during holiday peak seasons in 2019.
  • Earned positive feedback from 53% of surveyed customers, highlighting professionalism, safety measures, and timely deliveries.
  • Coordinated promotional product deliveries for special events, driving a 40% increase in on-time shipment execution.
  • Personalized delivery services for VIP clients, resulting in a 69% repeat business increase in 2022.

Affiliations

  • Certified Professional in Supply Management (CPSM) - framework
  • Global Cold Chain Alliance (GCCA)
  • Society of Women Engineers
  • Emergency Vehicle Operators Course (EVOC) Certification - 2021
  • American Medical Informatics Association
  • Truckload Carriers Association (TCA)
  • Transportation Intermediaries Association (TIA)
  • International Society of Logistics (SOLE)
  • Women In Trucking Association (WIT)
  • American Public Transportation Association (APTA)

Certifications

  • Google Certified Professional Cloud Architect
  • Defensive Driving Certificate from Lakeside Partners
  • CompTIA Network+
  • Driver Fatigue Management Training from Brightline
  • Certified Safe Driver (CSD) from Ironclad Systems
  • Air Brakes Endorsement
  • Cargo Securement Certification
  • Apple Certified Associate (ACA)
  • Safe Vehicle Operation Training Certificate from Vantage
  • Cisco Certified Internetwork Expert (CCIE)

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