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Skills

  • Waxing and laser hair removal
  • Customer service-oriented
  • Pet charting information
  • Hospitality industry knowledge
  • Client relationship building
  • Body shaping
  • Excellent communication
  • Results-oriented
  • Excel in process
  • Contract negotiation/review/drafting

Work Experiences

  • Was in charge of laser hair removal and microdermabrasion treatments.
  • Greeted clients as they arrived for their appointments.
  • Stocked the treatment rooms with all of the necessary supplies.
  • Promoted a welcoming, warm, and memorable customer experience.
  • Collaborated with dermatologists to provide comprehensive aftercare for laser treatments, resulting in a 39% reduction in client recovery time.
  • Achieved results within the first 10 months.
  • Collaborated with dermatologists for aftercare.
  • Informed the supervisor of the supply requirements to ensure that all necessary items were on hand.
  • Boosted product sales by $22,000.
  • Handled customer complaints and helped people resolve conflicts.

Summaries

  • Accomplished in acne treatment services, reducing breakouts by 51% over 18 months and helping clients achieve clearer, healthier skin.
  • Achieved Employee of the Year recognition.
  • Dedicated to providing accurate diagnostics and maintaining accurate records.
  • Expert in current fashion trends and how to put together outfits.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Interested in working in a day or medical spa.
  • Esthetician who specializes in a variety of facials and is focused on sales.
  • Successful in the use of SAP and the creation of specific and individualized patient care regimens.
  • Salon Coordinator with strong organizational, communication, and sales skills.
  • Customer service and communication skills are exceptional.

Accomplishments

  • Advised
  • Monitored
  • Established
  • Marketing: Implemented marketing strategies which resulted in procedure growth of customer base.
  • Design: Responsible for creative design for prominent process.
  • Ensured
  • Won
  • Reduced
  • Trained
  • Achieved advanced certification in PMP, leading to new service implementation in framework and a 28% monthly revenue increase.

Affiliations

  • American Society of Safety Professionals
  • Freemason
  • Jaycees
  • Sun Protection Advocacy Network (SPAN)
  • American Electrology Association (AEA)
  • National Laser Institute Alumna
  • International Aesthetic & Laser Association (IALA)
  • Association for Supply Chain Management (APICS)
  • International Beauty Association
  • Association of Information Technology Professionals

Certifications

  • Oncology Esthetics Certification
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • CPR/First Aid Certification for Estheticians
  • Cosmetic Laser Technician Certification
  • Advanced Waxing Techniques Certification by Cedar Works
  • CompTIA A+ Technician
  • Advanced Dermaplaning Certification by initiative
  • Laser Hair Removal License – North Carolina
  • Master Skin Care Technician Certification

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