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Skills

  • Quick learner
  • Pet charting information
  • Business Development
  • Positive learning process
  • Intravenous therapy
  • Patient and family advocacy
  • Multi-Task Management
  • CRM Systems
  • Contract auditing
  • Financial records and processing

Work Experiences

  • Followed strict safety precautions by calculating the correct dosages before administering medications.
  • Quickly identified problems and alerted Emergency Staff Nurse to any potential project delays.
  • Solved
  • Assessed vital signs, gathered detailed patient history, and noted other signs of patient health to make quick, informed decisions about the next steps in patient care.
  • Sought advice.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Established
  • Measured yardage and looked for stray golf balls.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.

Summaries

  • Seasoned
  • Deadline-driven
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Fluent in both English and Spanish.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.

Accomplishments

  • Increased sales 11% over one year.
  • Coordinated with EMS personnel to ensure rapid pre-hospital care for trauma patients, reducing on-scene times by 29%.
  • Administered emergency medications to 16 patients per day, following exact dosage requirements and reducing incidents of adverse drug reactions to 46%.
  • Achieved Six Sigma to enhance life-saving interventions, including ACLS and PALS protocols during high-acuity situations in the ED.
  • Collaborated with the infection control team to establish a new triage protocol for airborne diseases, leading to a 72% decrease in nosocomial infections.
  • Led a root-cause analysis of recurring patient safety events, resulting in actionable improvements that decreased incident reports by 84% within three years.
  • Mentored students and trainee nurses during their clinical rotations in the ED, sharing knowledge and boosting competency levels across crucial emergency care protocols.
  • Utilized Microsoft Excel to streamline patient intake and discharge processes, reducing the average length of stay in the Emergency Department by 49% hours.
  • Created and implemented strategies to reduce Emergency Department wait times by 65%, improving patient satisfaction scores.
  • Developed efficient workflows to manage 15 patients per hour, optimizing patient flow during peak shifts and significantly improving staff response times.

Affiliations

  • American Association of Critical-Care Nurses (AACN)
  • Member of National Disaster Medical System (NDMS)
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • International Trauma Life Support (ITLS) Advanced Provider Certification
  • American Marketing Association
  • International Association of Administrative Professionals
  • Rotary International
  • Monthly attendance at clinical morbidity & mortality meetings
  • Active Membership in National Nurses United (NNU)

Certifications

  • Certified Pediatric Nurse (CPN) by the Pediatric Nursing Certification Board
  • Critical Care Registered Nurse (CCRN-E) designation for Emergency/Critical Care
  • Trauma Nursing Core Course (TNCC) Certification by Emergency Nurses Association (ENA)
  • Basic Life Support (BLS) Certification
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Trauma Registered Nurse (CTRN)
  • Certified Emergency Nurse (CEN) by Board of Certification for Emergency Nursing
  • Apple Certified Associate (ACA)

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