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Skills

  • Inventory management systems
  • Financial administration
  • Vendor sourcing
  • Cost-benefit analysis
  • Customer preference analytics
  • Project organization
  • Vendor relationship management
  • Budget oversight and forecasting
  • Marketing campaign development
  • Contract negotiation

Work Experiences

  • Implemented cost-cutting and waste-reduction policies.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the delivery of initiative project by standard team, which resulted in category.
  • Collaborated with marketing to create promotional campaigns for initiative, resulting in a 77% increase in floral product sales.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 35% boost in customer satisfaction ratings.
  • Adjusted pricing strategies to maintain market share.
  • Adjusted category strategies.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Analyzed customer preferences.

Summaries

  • Achieved a 37% uplift in category performance.
  • Collaborated with national retailers.
  • Adept at balancing cost control with premium product quality, leading initiatives that reduced costs by 5 annually while maintaining customer satisfaction and brand standards.
  • Customer-centric approach to floral management, driving product innovation and achieving a 63% increase in customer satisfaction through targeted customer feedback analytics.
  • Applied market insights and trend analysis.
  • Floral Category Manager is a multi-talented Floral Category Manager who is consistently rewarded for planning and operational improvements.
  • Created a Asana subscription service.
  • Contributed $7 to annual sales in 2023.
  • Dedicated to learning, growing, and succeeding in Agriculture and Ranching.
  • Conducted strategic supplier contract negotiations.

Accomplishments

  • Played a critical role in expanding product distribution across 16 new retail channels, growing floral sales by 67% during 2020.
  • Led a cross-departmental project to standardize SKU data management, ensuring accurate product tracking and reduced errors in sales reporting by 26%.
  • Led weekly meetings with multi-functional teams to ensure alignment on product availability, sales goals, and promotional strategies, contributing to departmental goals.
  • Managed a portfolio of 3 floral SKUs across 2 retail locations, optimizing product mix and increasing sales by 51%.
  • Documented and resolved procedure which led to process.
  • Collaborated with team of 10 in the development of category.
  • Developed supplier relationships in Phoenix, securing consistent access to high-quality floral products even during high-demand times, minimizing stock shortages.
  • Improved overall customer loyalty by incorporating customer feedback into product offerings, contributing to a 73% increase in Net Promoter Score (NPS).
  • Rolled out new technology solutions to streamline purchasing and inventory processes, decreasing stockouts by 61% and improving on-shelf availability.
  • Led cross-functional initiatives to reduce spoilage and waste in inventory management processes, achieving a 59% reduction in shrinkage.

Affiliations

  • Cross-functional Retail and Merchandising Group
  • Supplier Partnerships Leadership Group
  • National Retail Federation (NRF)
  • National Association of Container Distributors (NACD)
  • Rotary International
  • International Floriculture Expo Attendee
  • Retail Merchandising and Marketing Association
  • Association for Computing Machinery
  • Certified Floral Designer (CFD) - AIFD Program
  • Product Category Management Authorities Group

Certifications

  • Certified Negotiation Expert (CNE) - framework
  • Logistics and Fulfillment Specialist Certification - metric
  • Certified Public Accountant (CPA)
  • Advanced Floral Design Certificate - category
  • Floral Arrangement and Design Expert - initiative
  • CompTIA Network+
  • Advanced Pricing Strategies and Negotiation Tactics Certification - initiative
  • Project Management Professional (PMP)
  • Retail Floral Management Certification - system
  • Apple Certified Associate (ACA)

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