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Skills

  • RFI Scanners
  • Discharge Planning
  • Team building
  • Housing and employment advocacy
  • Inventory management
  • Process improvement
  • Adherence to state and federal regulations
  • Community resource connection
  • Individualized Care Planning
  • CCTV

Work Experiences

  • Assessed social, emotional, and environmental needs of patients.
  • Advocated for client needs at court hearings and legal proceedings, leading to favorable decisions in 58% of hearings related to mental health interventions.
  • Advocated for client needs at court hearings.
  • Assisted clients in obtaining financial aid.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Achieved results over several months.
  • HubSpot was delivered to customer locations by me.
  • Boosted patient happiness by encouraging them to participate in recreational activities.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Achieved Top Performer for excellence in training and education.

Summaries

  • Experienced in medical procedures, recreational requirements, and safety precautions.
  • Team leadership Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Psychiatric Social Work Intern with 10 years of experience who is solution-oriented.
  • Knowledge of Microsoft Excel in depth, as well as quality assurance and stakeholder engagement abilities.
  • Power BI and Adobe Creative Suite experts with exceptional interpersonal skills.
  • Student pursuing a Community and Public Service degree who is eager to contribute developed knowledge in the role of Psychiatric Social Work Intern.
  • Achieved a 67% improvement in attendees’ reported coping skills.
  • Psychiatric Social Work Intern and team leader with 4 years of experience in standard settings.
  • Expert in process with a strong aptitude for automated and optimized.
  • Accomplished in behavioral health case management, ensuring that 23% of clients received tailored care plans within three years to meet their psychosocial needs.

Accomplishments

  • Researched and analyzed social determinants of mental health, integrating findings into clinic operations and lowering patient readmission rates by 39%.
  • Supervised and coordinated with case managers to ensure timely and appropriate care transitions, leading to a 47% improvement in post-discharge care stability.
  • Utilized patient history and assessment tools to better understand dual diagnosis challenges, reducing misdiagnosis errors by 35% at Cedar Works.
  • Supported the closure of treatment gaps for minority populations through targeted interventions, increasing service utilization by 81% in Phoenix.
  • Implemented client relapse prevention strategies that contributed to a 40% reduction in relapse rates within several months.
  • Collaborated with multidisciplinary teams to streamline discharge planning processes, reducing average patient hospitalization duration by 11 days.
  • Provided psychoeducation on medication adherence to clients with co-occurring disorders, contributing to a 33% increase in medication compliance.
  • Generated monthly reports analyzing client progress and staff performance metrics, contributing to the department’s achievement of Employee of the Year for service excellence.
  • Identified gaps in service accessibility and developed targeted outreach programs, leading to a 19% increase in client referrals from underserved communities.
  • Collaborated with local and state agencies to secure housing programs for patients, resulting in 8 clients achieving post-treatment housing stability.

Affiliations

  • Board member of the Academy of Certified Social Workers (ACSW), advocating for ethical practice and professional standards in clinical social work interventions.
  • National Association of Social Workers (NASW) Member since 2016, actively participating in mental health advocacy workshops and continuing education programs.
  • Member of the American Association of Suicidology, contributing to suicide prevention policy discussions and community outreach efforts since 2024.
  • Trained in community outreach strategies through Mental Health America, applying evidence-based practices for public mental health education and support.
  • Participated in the National Alliance on Mental Illness (NAMI) advocacy efforts for broader access to mental healthcare in underserved communities since 2019.
  • Regular presenter at the International Federation of Social Workers (IFSW) conferences, promoting global best practices in psychosocial assessments.
  • Active participant in the American Psychiatric Association’s (APA) community mental health initiatives, including workshops on cognitive behavioral therapy (CBT).
  • Affiliated with the Clinical Social Work Association (CSWA) Six Sigma, enhancing clinical practice skills in trauma-informed care and diagnostic assessments.
  • Graduate affiliate member of the International Association of Social Workers in Group Practices (IASWG), enhancing casework group therapy skills.
  • Enrolled in the Society for Social Work Leadership in Health Care (SSWLHC) Leadership Program, focusing on multidisciplinary team collaboration and care integration.

Certifications

  • Mental Health First Aid Certified - Lakeside Partners
  • Certificate in Crisis Intervention Summit Group
  • Certified Advanced Social Work Case Manager (C-ASWCM)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Certified Clinical Social Worker (CCSW) - Arizona
  • Certified Alcohol and Drug Counselor (CADC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Human Trafficking Awareness for Social Workers - Lakeside Partners
  • Association for Project Management (APM)

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