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Skills

  • MS Office
  • Network throughput improvement strategies
  • Organization
  • Supervision
  • Cross-datacenter connectivity management
  • Regulatory compliance
  • Network redundancy and failover planning
  • Firewall configuration and scalable security solutions
  • Critical system uptime improvement
  • Advanced network troubleshooting

Work Experiences

  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Achieved resolution 67% faster than prior benchmarks.
  • Cut intra-office communication delays by 25%.
  • Collaborated with cross-functional teams to implement scalable firewall solutions that improved network security by 26%.
  • Decreased infrastructure costs by $2.
  • Kept track of how much metric supplies were being used and contacted vendors to place new orders.
  • Boosted service delivery speed.
  • Decreased network congestion by 72%.
  • Adjusted router configurations.
  • Achieved Excellence Award for reducing latency by 82% in the Atlanta area by optimizing traffic routes between multiple ISPs.

Summaries

  • Achieved a 71% boost in bandwidth efficiency.
  • Achieved 32% improvement.
  • Adept at identifying network bottlenecks.
  • Built efficient routing infrastructures across organizations.
  • Versatile Router with client relations knowledge and strong team leadership abilities.
  • A goal-oriented Router deeply experienced in reducing packet loss and improving network stability through the careful deployment of software upgrades, achieving 50% improvement.
  • Strengths in process improvement and quality assurance backed up by Miscellaneous training.
  • Clear understanding of team leadership and process improvement as well as strategic planning training.
  • Strong written and verbal communication skills, as well as proficiency in recordkeeping and standard writing, are all assets.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Collaborated with a multi-disciplinary team to re-engineer the network's core routing infrastructure, achieving download speed increases by 26%.
  • Analyzed network performance data to isolate and eliminate routing inefficiencies, improving overall network traffic by 24%.
  • Drove real-time network monitoring initiatives to identify and proactively resolve routing bottlenecks, improving user experience by 20%.
  • Re-engineered redundancy routing for a high-availablity cluster, reducing failover downtime to less than 11 seconds.
  • Troubleshot routing configurations in BGP for a multi-site enterprise network, improving routing stability and reducing failover time by 66% seconds.
  • Configured Enterprise-grade Jira routers for a mission-critical environment, improving SLA compliance by 59%.
  • Designed a solution for scaling router infrastructure for 6 new sites, reducing future deployment time by 64%.
  • Led training sessions on advanced routing technologies, empowering 14 junior engineers to take on more complex projects.
  • Resolved product issue through consumer testing.
  • Reduced network congestion by installing and configuring new routing protocols, cutting average response time by 23%ms.

Affiliations

  • Global Information Assurance Certification (GIAC) - Routing Security Community
  • IEEE Communications Society (ComSoc)
  • Jaycees
  • Cloud Native Computing Foundation (CNCF)
  • International Council of Nurses
  • Certified Network Professional Group
  • Open Networking User Group (ONUG)
  • National Information Security Group (NAISG)
  • Fiber Optic Association (FOA) - Routing and Switching Engineers Division
  • Certified Information Systems Security Professional (CISSP) Study Group

Certifications

  • CompTIA Network+
  • Checkpoint Certified Security Administrator (CCSA)
  • Salesforce
  • Certified Ethical Hacker (CEH)
  • Huawei Certified ICT Associate (HCIA) - Routing and Switching
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Arista Certified Engineer (ACE) Routing and Switching
  • Certified Internet Routing Architect (CIRA)
  • First Aid/CPR Certified

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