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Skills

  • Storyboarding
  • Relationship development
  • Conversion rate optimization
  • Adobe Creative Suite proficiency
  • Operational improvement
  • Adaptive design implementation
  • Team management
  • Vendor relationships
  • A/B testing on design iterations
  • Design Thinking Methodology

Work Experiences

  • Created cohesive deliverables across 9 projects.
  • Delivered production-ready graphics in HTML and CSS for all marketing assets.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with Northwind.
  • Collaborated with sales teams.
  • Created design deliverables that elevated, differentiated, and worked in accordance with the brand and strategy.
  • Achieved Outstanding Service Award from Summit Group.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Had an excellent attendance record and was always on time for work.
  • Aligned creative outputs with company vision.

Summaries

  • Winning the framework award in 2023 and the procedure award in 2023 are examples of accomplishments.
  • Aligned design objectives with business goals.
  • A highly skilled Senior Design Specialist with over 14 years of expertise in crafting user-focused designs that have resulted in a 23% increase in customer engagement.
  • Boosted engagement metrics.
  • Boosted visibility and brand recognition.
  • Achieved 2 successful product launches.
  • A proactive Senior Design Specialist with a focus on long-range design strategy, including scalable systems that reduce project iteration cycles by 15%.
  • Working knowledge of program and framework.
  • From conception to completion, adept at managing and coordinating initiative projects.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Developed a design language system and documentation for compliance, improving consistency across 4 platforms.
  • Coordinated 18 design sprints based on agile methodologies, accelerating product development cycles by 64% mins.
  • Created a suite of high-impact product mockups in Microsoft Excel, shortening the client's approval process by 54%.
  • Created an interactive style guide for Beacon Labs, improving brand consistency across 19% of all customer-facing collateral.
  • Developed a prototype in Salesforce that secured a $33,000 contract with Summit Group, surpassing KPI targets.
  • Partnered with the front-end development team to create responsive design strategy solutions, reducing layout conflicts by 62%.
  • Utilized Power BI to design high-fidelity prototypes, cutting design iteration time by 57% and improving inspection accuracies.
  • Implemented UI/UX upgrades that reduced customer drop-off rates by 58% across Asana.
  • Redesigned Summit Group's web platform, improving usability scores by 82% and streamlining the user journey.
  • Delivered 2 design iterations for Tableau, reducing client revision requests by 71%. Leveraged Jira for wireframing.

Affiliations

  • Design Management Institute (DMI)
  • International Council of Nurses
  • American Society of Media Photographers (ASMP)
  • National Association of Photoshop Professionals (NAPP)
  • Freemason
  • Product Design and Development Association (PDMA)
  • Association of Registered Graphic Designers (RGD)
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • International Color Consortium (ICC)

Certifications

  • Certified Professional in Web Accessibility (CPWA)
  • Digital Product Management Certification from standard
  • Adobe XD Mastery Series Certification
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • User Experience (UX) Certification by Nielsen Norman Group
  • Certified Public Accountant (CPA)
  • Certified Web Designer Professional (CWDP)
  • Axure RP Prototyping Certification
  • Apple Certified Associate (ACA)

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