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Skills

  • Conflict resolution during trust administration
  • Documentation process enhancement
  • Leadership in cross-functional team management
  • Market trend analysis and insights
  • Financial modeling for trust accounts
  • Business operations
  • Client reporting and recommendations
  • Familiar with account coding
  • Staff management
  • Client communication strategy development

Work Experiences

  • Achieved an Employee of the Year-winning year for overall asset performance.
  • Aligned performance with client expectations.
  • Analyzed financial performance of managed trusts.
  • Collaborated with lobbying groups.
  • Conducted bi-annual compliance audits across Denver, improving adherence to trust regulations and reducing audit remarks by 15% in 2016.
  • Boosted new client accounts by 68% in 5 months.
  • Reviewed and edited loan agreements to improve efficiency and accuracy.
  • Conducted bi-annual compliance audits.
  • Assessed client portfolios totaling $10, identifying tax-saving opportunities that led to an aggregate savings of 4 during 2022.
  • Analyzed complex financial scenarios.

Summaries

  • To meet and exceed business financial goals, successfully optimizes frameworks and cultivates cohesive teams.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Regulatory requirements and successful strategies for maintaining optimal controls are well-understood.
  • Problem-solving and creative decision-making are skills that a logical Deputy Superintendent of Trust Programs possesses.
  • Deputy Superintendent of Trust Programs who has managed multimillion-dollar business operations for 5 years.
  • Versatile Deputy Superintendent of Trust Programs with background in banking and finance. Consistently meet bank and customer service standards. Ready to tackle new challenges in position within Miscellaneous where talents in risk assessment and client relations will be valuable.
  • Adaptable and results-focused.
  • Interpersonal skills are exceptional.
  • Deputy Superintendent of Trust Programs with 4 years of successful stakeholder engagement and project management experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Designed and launched a leadership development curriculum tailored to emerging trust officers, contributing to employee retention rate increase by 80% over 2022.
  • Reduced overall operational costs in the trust department by 47% through the identification and elimination of redundant processes.
  • Created a standardized trust management system that streamlined client onboarding, reducing account initiation time by 36%.
  • Successfully oversaw a $9 portfolio for high-net-worth clients, ensuring consistent risk-adjusted returns exceeding benchmarks by 84%.
  • Enhanced portfolio allocation strategies, achieving a 82% growth in invested assets for multiple trust clients over 18 months.
  • Directed cross-functional collaboration between legal, accounting, and financial departments to ensure a compliant and timely fiduciary reporting process.
  • Secured Scrum Master for the department, improving credibility and client trust, leading to 30% growth in new client accounts.
  • Resolved product issue through consumer testing.
  • Coordinated a cross-departmental initiative involving compliance, legal, and risk management teams to streamline trust agreement processes, reducing legal discrepancies by 33%.
  • Developed a unified reporting system that automated fiduciary account transparency, reducing reporting discrepancies by 27% within the first 6 months.

Affiliations

  • Nonprofit Fiduciary Program Advisor for Community Impact Austin
  • American College of Financial Services Alumni Association
  • Jaycees
  • Chartered Trust and Fiduciary Advisor (CTFA) Certification
  • Chartered Financial Analyst (CFA) Society of Columbus
  • Association of Fundraising Professionals (AFP)
  • Association of Information Technology Professionals
  • Society of Financial Service Professionals (FSP)
  • National Trust Real Estate Association
  • Rotary International

Certifications

  • Certified Trust and Fiduciary Advisor (CTFA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Global Sanctions Specialist (CGSS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Chartered Financial Analyst (CFA)
  • Certified Public Accountant (CPA)
  • ServSafe
  • CompTIA Security+
  • CompTIA A+ Technician
  • Anti-Money Laundering Specialist (CAMS) certification

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