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Skills

  • Crisis communication
  • Budgets
  • Fundraising optimization
  • Customer service
  • Supervision
  • Marketing collaboration and coordination
  • Public speaking and presentations
  • Category equipment
  • Regulatory compliance
  • Donor Recognition Programs

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with cross-functional teams.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Achieved 25% growth in recurring contributions.
  • Oversaw the delivery of method project by procedure team, which resulted in process.
  • Applied best practices.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with category customers to determine their needs and deliver program service.
  • Assisted in planning donor stewardship events.
  • Assisted in cultivating 5 six-figure relationships.

Summaries

  • Collaborated with major gift teams to identify and cultivate high-potential prospects, contributing to an additional $15 in annual donations.
  • Collaborated with cross-functional teams in events, communications, and marketing, delivering a 79% increase in donor engagement in 2024 through targeted campaigns.
  • Using detailed analytics reports to monitor and document success is something I'm used to.
  • Achieved year-over-year growth in donor contributions by 83% %.
  • Crafted personalized campaign messaging, resulting in a 60% increase in response rates for 2015-end appeals, leading to expanded donor engagement and support.
  • Collaborated with cross-functional teams.
  • Continuous learner in donor relations.
  • Acknowledged for surpassing fundraising goals.
  • Boosted smooth executions within budgets of up to $8.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Collaborated with marketing to produce donor-related communication materials, leading to 20% increase in event attendance.
  • Supported the organization’s efforts by managing a donor database with 17% accuracy, ensuring seamless communications and efficient prospecting.
  • Resolved product issue through consumer testing.
  • Spearheaded prospect research to target high-potential donors, identifying 9 major gift opportunities worth $3.
  • Assisted in the coordination and promotion of annual auctions, helping raise over $15 and increasing donor participation by 37%.
  • Facilitated effective internal communication and knowledge-sharing with development staff, improving donor relations continuity.
  • Collaborated with the program team to provide transparency on how donations supported organizational outcomes, leading to 73% increase in repeat donations.
  • Developed automated email campaigns targeting lapsed donors, contributing to 45% donor reactivation rate within the past year.
  • Organized on-site tours and special engagements for top donors, leading to an additional $10 in pledges for method.
  • Collaborated with team of 16 in the development of program.

Affiliations

  • Grantsmanship Center Alumni Network
  • Alliance for Nonprofit Management
  • Toastmasters
  • Freemason
  • Association of Information Technology Professionals
  • Association of Fundraising Professionals (AFP)
  • Public Relations Society of America (PRSA)
  • American Marketing Association
  • Chapter of Global Impact Fundraisers
  • Fundraising Professionals of Chicago

Certifications

  • CPRA Certified (California Privacy Rights Act Compliance)
  • ServSafe
  • Blackbaud Certification in Raiser's Edge NXT Essentials
  • Certificate in Digital Fundraising Strategies (standard)
  • Certificate in Planned Giving (Certified by Planned Giving Council)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Donor Relations Steward (CDR Stewards)
  • Certified Email Marketing Specialist for Nonprofits (process)
  • Heartsaver CPR / AED Certification for Event Managers
  • Certified Volunteer Administrator (CVA) for Nonprofits

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