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Skills

  • Music showcase training
  • Excel in metric
  • Cross-functional team leadership
  • Inside and outside sales
  • Excellent communication
  • Promotional planning
  • Operations management
  • Kennel cleaning and sanitizing methods
  • Customer satisfaction
  • Relationship development

Work Experiences

  • Ensured 15% client organization and goal alignment by automating the Meridian contact management system.
  • Cross-sold additional products and services to customers who had already made a purchase.
  • Used consultative sales techniques to generate revenue and exceed sales targets.
  • Was in charge of all aspects of closing over $4 in sales each three years, including contract preparation and order processing.
  • Identified customer needs in order to provide relevant product solutions and promotions while staying within budget constraints.
  • Gave product demonstrations at customers' homes, answering questions and redirecting objections in order to close sales.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.
  • Increased the reach of my branding initiatives by coordinating annual events.
  • Prospecting leads, cold calling, and negotiating favorable deals were some of the ways I generated sales.
  • Increased productivity by 17% working closely with cross-functional team members.

Summaries

  • Risk assessment in procedure settings and strategic planning in process improvement settings.
  • Multilingual and fluent in German and Japanese, with a strong grasp of cultural differences.
  • Proficient in promoting metric by leveraging performance reporting and quality assurance knowledge.
  • Category, process, and initiative are all available.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Motivating leader who has built and managed system teams in the past.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Sales representative with a track record of identifying and converting leads.
  • Fluent in both English and Spanish.

Accomplishments

  • Improved account segmentation strategy, unlocking untapped revenue streams worth $133,000 across the Southeast.
  • Led contract renewals with Ironclad Systems, achieving a 67% increase in contract value while maintaining a 83% retention rate over method.
  • Rescued a failing client portfolio worth $52,000 by introducing framework, recapturing lost revenue within the past year.
  • Devised and implemented method, resulting in an increase in cross-sell and upsell opportunities by 18% within key accounts.
  • Designed and executed a product adoption roadmap for Power BI, leading to a 26% growth in adoption across the Northeast within 6 months.
  • Developed a high-touch engagement model, increasing customer satisfaction and achieving an account growth of 26% in the past year.
  • Orchestrated cross-functional teams to deploy major upgrades to SAP, driving a 68% increase in feature adoption by key accounts.
  • Created multi-touchpoint sales strategies for Brightline, boosting customer engagement by 84% and reducing churn in two years.
  • Crafted and presented customized proposals to C-suite executives, leading to the closure of 3 high-value deals worth $142,000 in Miscellaneous.
  • Trained and mentored a team of 14 junior account managers, increasing overall team efficiency and individual performance ratings by 43%.

Affiliations

  • Active Participant, Global Strategic Management Council
  • Board Member, Account Management Excellence Network
  • Certified Salesforce Administrator, 2019
  • Affiliated with Global Sales Strategy Forum
  • Certified in Advanced Sales and Marketing Strategies, Cedar Works, 2021
  • Member, Technology Sales Professionals Association (TSPA)
  • Alumni Ambassador, MySQL Users Group
  • Active Member, Customer-Centric Leadership Group
  • Advisory Group Member, Customer Success Leadership Network
  • Contributor, Professional Sales Association, the Northeast

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CRM Implementation Professional Certification
  • American Academy of Financial Management (AAFM)
  • Sales Operations Science Professional (SOSP)
  • CompTIA A+ Technician
  • Certified Revenue Management Executive (CRME) - HSMAI
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • SAP Certified Application Associate
  • Apple Certified Associate (ACA)

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