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Skills

  • Estimates preparation
  • HVAC experience
  • Auto body analysis
  • Communications
  • Troubleshoot/repair of compression equipment
  • Warehouse Management
  • Engineering drawings/standards
  • Bilingual Spanish/English
  • Business operations
  • Project management skills

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assessed
  • Answered 18 calls per 6 months to help customers with their questions and concerns.
  • Led a team of 13 people to complete vendor management.
  • Fixed
  • Made it up.
  • Drove
  • Handled
  • Outgoing orders were cleaned, wrapped, and labeled by me.
  • Reviewed work orders and communicated with the previous shift to determine the day's work requirements.

Summaries

  • When installing and repairing Tableau, HubSpot, and circuits, be meticulous.
  • Dedicated to learning, growing, and succeeding in Automotive and Motor Vehicles.
  • Deadline-driven
  • Expert
  • Meticulous
  • Ambitious
  • Ability to use a variety of systems, equipment, tools, and components correctly.
  • Strengths in process improvement and strategic planning backed up by Automotive and Motor Vehicles training.
  • Highly skilled at performing acceptance testing on new equipment and performing routine maintenance to keep it running.
  • Multi-skilled Central Office Technician with experience in testing, maintaining, and repairing telecommunications equipment.

Accomplishments

  • Maintained up-to-date knowledge of emerging telecom technologies, introducing Asana to the team, boosting operational efficiency by 20%.
  • Vendor Management:: Saved 8% on supply costs by working closely with suppliers to ensure components met department quality standards.
  • Identified and successfully recovered from a system breach within 2 hours, protecting sensitive customer data and avoiding penalties.
  • Trained junior technicians on troubleshooting procedures, improving diagnostic accuracy and reducing repeat issues by 45%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed the configuration of routers and switches for central office sites, reducing network latency by 73% on average.
  • Landscaping:: program category
  • Monitored and optimized network performance for a multi-state central office system, resolving anomalies within an average of 4 minutes.
  • Testing: Inspected and tested machinery and equipment to diagnose machine malfunctions.
  • Documented and resolved framework which led to program.

Affiliations

  • Jaycees
  • Lions Club
  • Association of Information Technology Professionals
  • IT Infrastructure Library (ITIL) Certification
  • American Medical Informatics Association
  • Society of Women Engineers
  • American Marketing Association
  • Rotary International
  • OSHA Telecommunications Safety Certification 2024
  • Professional Association for Communications Engineers (PACE)

Certifications

  • Certified Network Infrastructure Technician (CNIT)
  • Certified Telecommunications Analyst (CTA)
  • CompTIA Security+
  • Juniper Networks Certified Associate (JNCIA)
  • Juniper Networks Certified Specialist (JNCIS)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Cloud+
  • Certified Data Center Technician Professional (CDCTP)
  • Telecom Certified Professional (TCP)
  • Heat Pump Service Certified

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