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Skills

  • First Aid/CPR
  • Exercise programming tailored to neurological conditions
  • Customer service
  • Budget management and cost-effective resource allocation
  • Continuous quality improvement initiatives
  • Supervision
  • Improving patient care workflows and processes
  • Operational improvement
  • Business operations
  • Records management specialist

Work Experiences

  • Used therapeutic treatments like method, system, and standard to help patients with their pain and injury healing.
  • Evaluated and treated wide range of conditions, including chronic and acute pain, disc prolapse, whiplash, dislocations, arthritis, Multiple Sclerosis, Parkinson's, stroke and neuropathies.
  • Achieved Lean on the first audit attempt.
  • Chronic and acute pain, disc prolapse, whiplash, dislocations, arthritis, Multiple Sclerosis, Parkinson's, stroke, and neuropathies were among the conditions I evaluated and treated.
  • Achieved Excellence Award.
  • Designed and implemented a variety of treatments and therapeutic exercise programs that included active and passive ranges of motion, as well as muscle reeducation.
  • Analyzed patient progress data.
  • Built partnerships with Miscellaneous, securing additional referrals and boosting the clinic's patient intake by 56%.
  • Achieved a 60% reduction in common injuries.
  • Answered 10 calls per one year to help customers with their questions and concerns.

Summaries

  • Achieved a 77% reduction in average rehabilitation times.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of vendor management and cross-functional collaboration as well as client relations training.
  • Strengths in strategic planning and vendor management backed up by Miscellaneous training.
  • Accomplished Head Physical Therapist with over 16 years of experience leading teams focused on reducing recovery times and improving patient satisfaction by 72%.
  • Achieved a 51% increase in long-term recovery rates.
  • Benefited both patients and clinic operations.
  • Physical Therapist who focuses on the needs of the patient and has a broad understanding of sports injuries and treatment.
  • Achieved 36% improved patient outcomes.
  • Committed to progressive care improvement.

Accomplishments

  • Implemented telehealth services during 2022, enabling continuous treatment of 5 patients during the pandemic, maintaining patient satisfaction at 62%.
  • Led a multidisciplinary team of 11 to launch a new rehabilitation program, improving patient recovery time by 71%.
  • Directed clinic expansion efforts, hiring 14 new staff members and integrating framework technology to support a 57% increase in patient volume.
  • Monitored patient progress using framework, producing monthly reports that demonstrated an average 50% improvement in functional outcomes.
  • Collaborated with orthopedic surgeons and medical staff to optimize pre- and post-operative care for patients, improving patient satisfaction scores by 17%.
  • Developed a continuing education program for staff, leading to Scrum Master attainment for 9 team members.
  • Conducted clinical research on the efficacy of exercise therapy in chronic pain management, published in framework.
  • Designed a pediatric rehabilitation program, improving treatment success rates by 77% over metric.
  • Performed hands-on therapy to assist post-surgical patients with rehabilitation, reducing re-hospitalization rates by 83%.
  • Designed and implemented individualized treatment plans for post-surgical patients, achieving a 85% reduction in recovery timelines.

Affiliations

  • Certifying Board for Specialties in Physical Therapy
  • Society of Women Engineers
  • Association for Computing Machinery
  • Orthopaedic Section of the American Physical Therapy Association
  • Healthcare Innovation Lab Member - initiative
  • Society for Healthcare Quality & Management (SHQM)
  • American Physical Therapy Association (APTA)
  • International Council of Nurses
  • American Medical Informatics Association
  • Association of Information Technology Professionals

Certifications

  • CompTIA Network+
  • International Academy of Orthopedic Medicine (IAOM) Certification
  • Certified Manual Physical Therapist (CMPT) - Lakeside Partners
  • Salesforce
  • Ergonomic Assessment Specialist Certification Lakeside Partners
  • ServSafe
  • Myofascial Release Certification - Summit Group
  • Spinal Manipulation Therapy Certification - Northwind
  • Dry Needling Certification - Summit Group
  • Certified Pain Rehabilitation Specialist (CPRS) – Harbor & Co.

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