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Skills

  • Sales expertise
  • Table setting
  • Document scanning
  • Data Management
  • Staff development
  • Daily specials memorization
  • Hardware evaluation
  • Cross-functional team collaboration
  • Data analysis
  • Proficient vision

Work Experiences

  • Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Gave patrons menus as soon as they were seated and answered questions about menu items, making recommendations as needed.
  • Had planned ahead.
  • Recommendation
  • Planned 6 events, including weddings, reunions, and corporate meetings, across 15 banquet spaces.
  • Used Workday to accurately enter data into a batch ticketing system.
  • Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
  • Solved
  • Effectively controlled the release of proprietary and confidential information for general client lists.

Summaries

  • Effective service coordinator for a variety of settings, including fast-paced banquet events and casual dining rooms.
  • Clear understanding of client relations and team leadership as well as data analysis training.
  • To improve the take-out dining experience, orders are filled with care.
  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Design and development of successful procedure embedded software applications in the past.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Take-Out Specialist and outstanding performer in vendor management and cross-functional collaboration.
  • Having worked in framework settings for 14 years.
  • At category restaurant, creative floor leader with 13 years of experience serving 13 dinner guests.

Accomplishments

  • Documented and resolved standard which led to system.
  • Resolved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Managed
  • Recorded
  • Ensured
  • Proposed
  • Collaborated with delivery drivers to fine-tune routes, which cut average delivery time by 80% in Phoenix.
  • Reduced
  • Documented

Affiliations

  • Online Order Management Professional Network (OOMPN)
  • National Federation of Independent Business (NFIB) - Restaurant Focus
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Foodservice Packaging Institute (FPI)
  • Certified Professional Food Manager ITIL Program
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Retail, Wholesale, and Department Store Union (RWDSU)
  • Association of Delivery Service Operators (ADSO)

Certifications

  • Cash Handling and Reconciliation Best Practices Certification
  • Conflict Resolution in Food Service Environments Certification
  • Certified in Customer Interaction Systems for Food Delivery
  • First Aid, CPR, and AED Certification (American Red Cross)
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Customer Service Excellence Certification - program (2024)
  • Certified Dining Manager (CDM) - Northwind
  • CompTIA Network+
  • Certified Specialist in Meal Packaging and Delivery Optimization

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