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Skills

  • Payroll and budgeting
  • Cost reduction strategies
  • Presentation design
  • Credit and collections
  • Workload prioritization
  • Process improvement
  • Excellent communication
  • Budgets
  • Client communications
  • Computer literate

Work Experiences

  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Achieved zero operational downtime.
  • Achieved a 32% improvement in response times.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Achieved a 24% increase in competency scores.
  • Built a highly efficient and dependable administrative team by providing ongoing coaching and motivation, as well as opportunities for career advancement through accomplishments.
  • Evaluated employee performance and implemented incentives and team-building events to boost morale.
  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Achieved sustained 65% team-wide KPI growth.

Summaries

  • Professional in office management and administration with 4 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Meticulous Senior Coordinator capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Asana.
  • Strengths in strategic planning and budget management backed up by Miscellaneous training.
  • Highly skilled in stakeholder engagement terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • 3 years of experience streamlining processes, managing talented team members, and performing budget management by an educated professional.
  • Adaptable person with stakeholder engagement and strategic planning abilities.
  • Professional with 17 years of progressive experience in the field who is highly organized and detail-oriented.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.

Accomplishments

  • Advised
  • Facilitated multiple stakeholder meetings to align project goals, resulting in a 16% enhancement in project collaboration.
  • Streamlined
  • Championed the adoption of new ERP software, driving a 15% reduction in data entry errors and streamlining operations.
  • Researched
  • Proposed
  • Established
  • Collaborated with team of 2 in the development of method.
  • Integrated
  • Analyzed team performance data to create targeted improvement plans, improving KPIs by 70% within several months.

Affiliations

  • National Management Association (NMA) – 2018
  • Society of Women Engineers
  • Digital Project Managers Group – 2023
  • Society for Human Resource Management (SHRM) 2018
  • Association for Computing Machinery
  • Lions Club
  • American Management Association (AMA) – 2016
  • Compliance & Risk Management Association – 2017
  • Association of Proposal Management Professionals (APMP), 2017
  • International Institute of Business Analysis (IIBA) 2021

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Certified ScrumMaster (A-CSM) - Lakeside Partners
  • Certified Public Accountant (CPA)
  • Certified ScrumMaster (CSM) - Summit Group
  • Certified Supply Chain Professional (CSCP) – Brightline
  • Senior Professional in Human Resources (SPHR) - Lakeside Partners
  • CompTIA A+ Technician
  • CompTIA Security+
  • ITIL Foundation Certification, Northwind
  • First Aid/CPR Certified

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