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Skills

  • Bilingual in German
  • Customer satisfaction
  • Time management skills
  • Building maintenance
  • Pet charting information
  • Excel in metric
  • Waxing and buffing
  • Territory Sales Experience
  • Quality control guidelines
  • Positive learning process

Work Experiences

  • Took waste paper and other trash off the premises and placed it in a designated area.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote a sanitary treatment and service environment.
  • Cleaned 12 locations with consistently high customer satisfaction ratings every 18 months.
  • Was in charge of framework, standard, and procedure daily facility operations.
  • Examined 3 rooms, halls, and lobbies to determine whether or not furniture or equipment needed to be repaired or replaced.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Cleaned and stocked 8 rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms.

Summaries

  • Dedicated Environmental Services Housekeeper who is responsible for the cleanliness and upkeep of various facilities and rooms in initiative and standard facilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • We're used to enforcing safe handling of hazardous chemicals.
  • Hands-on experience with housekeeping equipment is required.
  • Clear understanding of client relations and strategic planning as well as process improvement training.
  • Expert at reducing production downtime through proper planning, inspection, and troubleshooting.
  • Highly organized and team-oriented, with a strong emphasis on customer satisfaction.
  • Offering 15 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance.
  • Cleaning professional with 6 years of experience in metric environments.
  • Positive outcomes were achieved thanks to meticulous attention to detail and exceptional team-building abilities.

Accomplishments

  • Resolved product issue through consumer testing.
  • Adjusted room-cleaning techniques based on foot traffic data, optimizing workloads and ensuring key areas received increased attention.
  • Trained
  • Ensured
  • Represented
  • Resolved
  • Researched
  • Established
  • Created
  • Initiated

Affiliations

  • National Center for Healthy Housing (NCHH)
  • Freemason
  • Healthcare Facilities Accreditation Program (HFAP)
  • National Association of Social Workers
  • Lions Club
  • Association for Linen Management (ALM)
  • Certified Healthcare Environmental Services Professional (CHESP)
  • Green Cleaning Network
  • Waste Management Association
  • Society of Women Engineers

Certifications

  • Project Management Professional (PMP)
  • Healthcare Cleaning & Disinfecting Specialist Certification (HCDS)
  • Certified Protection Officer (CPO)
  • Salesforce
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Occupational First Aid Certification
  • Hazardous Materials Awareness Training
  • Green Seal Certified Sustainability Training
  • ServSafe

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