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Skills

  • Team building
  • Sales growth
  • Operational improvement
  • Customer needs assessment
  • Metric equipment
  • Customer service
  • Customer relationship management (CRM) proficiency
  • Supervision
  • Relationship development
  • Sales territory management

Work Experiences

  • Educated customers about promotions to increase sales.
  • Analyzed competitor pricing strategies.
  • Answered 14 calls per several months to help customers with their questions and concerns.
  • Adjusted sales strategies accordingly.
  • Achieved success in Chicago.
  • Assisted customers in securing financing options, leading to a 36% increase in closed sales for SAP.
  • Addressed product installation and setup.
  • Achieved more than $3 in monthly revenue.
  • Loaded and unloaded merchandise weighing up to 2 pounds in boxes and pallets.
  • Kept a close eye on traffic and weather conditions for 16-mile daily and long-term routes.

Summaries

  • Achieved 20% growth in Phoenix.
  • Achieved 38% higher client acquisition in Raleigh.
  • Adept at executing high-impact marketing strategies.
  • Conducted effective home assessments.
  • Well-versed in the operations, products, and customer demands of the Miscellaneous.
  • Vendor with 16 years of sales experience who is results-oriented.
  • Consistently brought in more than $11 in monthly revenue.
  • In-Home Sales Consultant with 7 years of successful team leadership and client relations experience.
  • Conducted comprehensive product demonstrations.
  • Bridged sales and service teams effectively.

Accomplishments

  • Built strong relationships with clients through diligent follow-up and service inquiries, leading to a 27% increase in customer loyalty by 2017.
  • Received recognition as a top performer by consistently exceeding monthly sales targets by 71%, securing metric.
  • Championed an initiative to integrate Tableau into the sales process, reducing follow-up times by 9 days and increasing conversion rates by 32%.
  • Worked cross-functionally with product teams to customize product offerings, leading to a 68% increase in client satisfaction for unique needs.
  • Utilized advanced client profiling techniques to upsell complementary products, driving a 22% increase in total annual revenue.
  • Managed over 7 in-home product trials resulting in 11 closed deals, contributing to 20% of total regional sales.
  • Effectively led in-home consultations for clients, demonstrating expert product knowledge, which contributed to a 60% higher conversion rate than the team average.
  • Conducted over 9 follow-up calls that resulted in a 63% increase in overall sales and a 57% retention rate in the client base.
  • Delivered consistently high-quality customer service that contributed to 36% of all sales being referral-based, solidifying long-term customer relationships.
  • Successfully cross-sold products during in-home presentations, boosting the average order size by 15% and overall profitability by 14.

Affiliations

  • International Franchise Association (IFA)
  • National Association of Home Builders (NAHB)
  • Sales Professionals Association of Atlanta – Recognized as Top Earner
  • Affiliate of the Direct Selling Association (DSA)
  • Association of Information Technology Professionals
  • Certified Sales Trainer through process
  • International Association of Administrative Professionals
  • Sales Management Association (SMA)
  • Jaycees
  • Society of Human Resource Management

Certifications

  • Certified Inside Sales Professional (CISP) – metric
  • Consultative Sales Certification - Vantage
  • Salesforce Certified Sales Cloud Consultant
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Certified Home Energy Professional (HEP) - framework
  • Cisco Certified Network Associate (CCNA)
  • Certified Professional Sales Leader (CPSL) - Summit Group
  • Certified Home Marketing Consultant (CHMC) - Cedar Works
  • Certified Business Development Professional - Brightline

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