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Skills

  • Loading and unloading procedures
  • Budgets
  • Data-driven decision making
  • Consultative selling techniques
  • Product merchandising
  • Organization
  • Collaborative team player
  • Client engagement and rapport building
  • Communications
  • Machine filling expertise

Work Experiences

  • Achieved a 85% reduction in post-installation complaints.
  • Achieved a 63% overall revenue increase.
  • Reconciled inventory and customer orders on a regular basis to keep track of product availability.
  • Achieved an Outstanding Service Award for customer service.
  • Addressed product installation and setup.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved results within three years.
  • Researched geographical areas in order to identify potential buyers and boost door-to-door sales by 18%.
  • Achieved top regional sales performance in 2020.
  • Handed out pamphlets and other types of informational materials about method products.

Summaries

  • Achieved 20% growth in Phoenix.
  • Achieved over $17 in consistent monthly revenue.
  • Closed deals above $16 per month.
  • Conducted effective home assessments.
  • Achieved 63% sales growth.
  • Achieved a 59% increase in customer retention post-installation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in process improvement and cross-functional collaboration backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently brought in more than $11 in monthly revenue.

Accomplishments

  • Resolved product issue through consumer testing.
  • Worked cross-functionally with product teams to customize product offerings, leading to a 68% increase in client satisfaction for unique needs.
  • Conducted over 9 follow-up calls that resulted in a 63% increase in overall sales and a 57% retention rate in the client base.
  • Achieved and maintained a customer satisfaction rate of 10% by reducing product issue resolution time by 18 hours.
  • Successfully cross-sold products during in-home presentations, boosting the average order size by 15% and overall profitability by 14.
  • Devised territory-specific sales plans that led to a 49% enhancement in client reach and visibility, particularly in under-penetrated regions.
  • Analyzed competitor offerings and positioned products to fill market gaps, driving a 78% increase in market share across Chicago.
  • Maintained consistent year-over-year growth, achieving an average sales goal attainment of 69% in a highly competitive market.
  • Led a team of 10 to surpass regional sales targets by 54% for 2019, resulting in the branch being recognized as the top-performing sales office.
  • Developed a systematic approach to handle client objections during in-home visits, increasing closing rates by 27%.

Affiliations

  • National Association of Home Builders (NAHB)
  • Chamber of Commerce member, Raleigh
  • Certified Sales Trainer through process
  • Jaycees
  • American Medical Informatics Association
  • Freemason
  • Society of Human Resource Management
  • National Home Service Contract Association (NHSCA)
  • Association for Computing Machinery
  • Completed Sales Certification Program at Brightline – 2015

Certifications

  • Director of In-Home Sales Certificate - Beacon Labs
  • Certified Solution Selling Practitioner (CSSP)
  • Certified Remodeling Project Manager (CRPM) – metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Certified Sales Professional (CSP) - Lakeside Partners
  • Certified Inside Sales Professional (CISP) – metric
  • Sales Enablement and Customer Acquisition Certificate - category
  • Strategic Sales Management Certification
  • Certified Business Analysis Professional (CBAP)

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