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Skills

  • Inventory management for test equipment
  • Strong communication skills
  • Problem-solving
  • Relationship development
  • Electrical diagnostics
  • Data logging and analysis
  • Cooperation with engineers
  • Laser welding
  • ISO Lean Compliance
  • Attention to detail

Work Experiences

  • Transported Asana to the past year customer locations.
  • Answered 8 calls per 6 months to help customers with their questions and concerns.
  • Had an excellent attendance record and was always on time for work.
  • Improved team performance by ensuring that all necessary supplies and subassemblies were distributed to each team member in a timely manner.
  • Achieved a 57% pass rate month over month.
  • Contributed to Top Performer for excellence in 2021.
  • Analyzed test results and equipment performance to improve the accuracy of calibration procedures, increasing test accuracy by 30%.
  • Preventive maintenance tasks such as evaluating part functionality, cleaning components, and removing old seals and gaskets were organized and managed smoothly by me.
  • Completed 10 product repairs per day/month.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved annual cost savings of $3.
  • Achieved exceptional turnaround time.
  • Adept at training new technical staff, reducing workplace incidents by 76% and ensuring adherence to rigorous safety and testing protocols.
  • Accomplished in improving product performance tracking systems, enabling data-driven decisions that increased team productivity by 64%.
  • Achieved team efficiency improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a consistent 61% pass rate on product quality inspections.
  • Achieved reduction over 2022.
  • Approach each problem with calm, level-headed strategies based on strong troubleshooting and diagnostics skills.
  • In framework environments, carefully install, test, and maintain equipment.

Accomplishments

  • Enhanced team’s repair capabilities by hosting training on new tools and process updates, improving team efficiency by 79%.
  • Tested and calibrated high-voltage devices in adherence with standard, maintaining a 40% operational efficiency.
  • Focused on continuous improvement initiatives resulting in a 35% improvement in service request to resolution time.
  • Developed and executed standardized testing procedures that increased product pass rate to 22% for OSHA.
  • Improved testing accuracy by 79% through implementing new data logging software, aiding faster diagnosis during testing cycles.
  • Accomplished successful testing and repairs on 9 units monthly, resulting in more efficient operational support and reduced client downtime.
  • Completed 18 daily repairs with 59% first-time accuracy, reducing rework and ensuring fast turnaround times.
  • Collaborated with team of 7 in the development of process.
  • Performed complex root cause analysis on failure modes, improving preventive measures and contributing to 52% fewer repairs.
  • Troubleshot primary circuit boards using an oscilloscope that resulted in resolving 7 product defects each month.

Affiliations

  • Certified Repair Technicians Network (CRTN)
  • Electronic Components Industry Association (ECIA)
  • International Association for Radio, Telecommunications and Electromagnetics Engineers (iNARTE) Certification
  • Electronic Product Development Alliance (EPDA)
  • International Surface Mount Inspection and Repair Council (ISMIARC)
  • Surface Engineering Association (SEA)
  • International Society of Automation (ISA)
  • Manufacturing Skills Standards Certification (MSSC)
  • Jaycees
  • Association for Test and Measurement Professionals (ATMP)

Certifications

  • Certified Associate in Project Management (CAPM) from Project Management Institute (PMI)
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • ESA Certified Alarm Technician Exam
  • ISO 9001:2015 Lead Auditor Certification
  • Certified Rework and Repair Technician (IPC-7711/21)
  • Certified Reliability Technician (CRT) from Society of Maintenance and Reliability Professionals (SMRP)
  • Certified in ElectroStatic Discharge (ESD) Control S20.20 Standards
  • CompTIA IT Fundamentals (ITF+) Certification

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