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Skills

  • Patient and family education
  • Drug Interaction Management
  • Medication auditing
  • Business Administration
  • Organization
  • Continuous process improvement
  • Budgets
  • Data collection and analysis
  • Cost-saving strategies in healthcare
  • Medical software implementation

Work Experiences

  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across program calendars and programs.
  • Analyzed trends in medication reactions.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Assessed medication effectiveness.

Summaries

  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Medication Care Manager.
  • Within Miscellaneous, senior Medication Care Manager and outstanding performer in performance reporting and workflow optimization.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Clear understanding of performance reporting and workflow optimization as well as budget management training.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Costs were consistently reduced while profits were increased.
  • Professional with over 18 years of experience as a manager for a $9 the past year revenue-generating company.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.

Accomplishments

  • Led training sessions on updated pharmacovigilance processes, reducing medication adverse reaction occurrences by 41%.
  • Performed data analysis on medication errors using Salesforce, identifying root causes and implementing corrective actions that led to a 68% reduction.
  • Streamlined communication between care providers regarding medication schedules, cutting response times for urgent requests by 72%.
  • Developed tracking tools for medication stock, saving the facility process annually by optimizing inventory management practices.
  • Successfully led a multi-disciplinary task force to implement a metric, improving medication administration efficiency by 75%.
  • Reduced medication waste by 36% through the implementation of a more efficient inventory and expiration tracking system.
  • Monitored the administration of antibiotics and high-alert medications, reducing readmission rates by 69% among high-risk populations.
  • Trained a team of 11 new hires on medication handling procedures, leading to an increase in procedural accuracy by 69%.
  • Introduced an enhanced medication documentation process that improved accuracy by 27% and cut reporting time by 14 hours per week.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Social Workers
  • National Association of Directors of Nursing Administration in Long-Term Care (NADONA)
  • Rotary International
  • Health Care Compliance Association (HCCA)
  • Education in Medication Reconciliation from initiative
  • American Society of Consultant Pharmacists (ASCP)
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • Caregiving Initiatives by program Department of Health
  • International Council of Nurses

Certifications

  • Certificate in Health Informatics for Medication Management category
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Certified Medication Manager (CMM) Texas
  • Board Certified in Chronic Care Management (CCCM) Meridian
  • Salesforce
  • First Aid/CPR Certified
  • Certified Pharmacy Technician (CPhT) through Cedar Works
  • Basic Life Support (BLS) Certification by American Heart Association
  • Pharmacist Immunization Certification Harbor & Co.

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