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Skills

  • Continuous process improvement
  • Blueprint and Bid Document Organization
  • Workflow planning
  • Business operations
  • Credit and collections
  • Document control and filing systems
  • Data Management
  • Problem resolution
  • Relationship development
  • Communication with Field Teams and Executives

Work Experiences

  • Consistently resolved conflicts.
  • Addressed supply chain disruptions.
  • Was in charge of billing, collection, and reporting for an office that generated over $2 per year.
  • Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on risk assessment and budget management.
  • Achieved savings in 2015.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Organized framework meetings for 4 Construction Office Managers and coordinated the availability of conference rooms for attendees every two years.
  • Effectively managed costs and billing, as well as financial discrepancies, by using standard software to organize account information.
  • Coordinated between site managers and office personnel.

Summaries

  • Highly skilled in vendor management terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • Achieved cost reductions.
  • Portuguese and Mandarin are both conversational.
  • Meticulous Construction Office Manager capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using HubSpot.
  • Strengths in strategic planning and client relations backed up by Construction training.
  • With over 17 years of experience in the Construction field, I am a well-organized Office Manager.
  • Construction Office Manager is a multi-talented Construction Office Manager who is consistently rewarded for planning and operational improvements.
  • To meet project objectives, prioritize projects and multitask effectively.
  • Recruiting established talent in strategic planning and performance reporting for Construction Office Manager.
  • Construction Office Manager with 7 years of successful stakeholder engagement and strategic planning experience.

Accomplishments

  • Revamped the construction office’s filing and document tracking systems, improving records retrieval time by 31% and limiting audit violations.
  • Successfully implemented cost-reduction strategy that lowered labor costs by 23% over a 6 months period.
  • Reduced material procurement costs by negotiating contracts with suppliers, saving construction teams $8 annually.
  • Streamlined office operations by implementing automated billing systems, resulting in a 42% reduction in administrative workload.
  • Created and maintained a filing system that organized RFIs, change orders, and project documentation, improving audit efficiency by 56%.
  • Resolved client issues regarding project timelines through effective communication, resulting in customer satisfaction scores improving by 26%.
  • Led the coordination of monthly project status meetings with stakeholders to ensure 5 concurrent projects stayed on schedule.
  • Directed efforts to implement data-driven tracking for payroll, increasing tracking accuracy by 42% and reducing payroll errors.
  • Led administrative team through the onboarding process of 8 new hires, shortening ramp-up time by 38% through revised orientation schedules.
  • Developed vendor relationships to secure strategic partnerships, reducing lead times on critical materials by 9 days.

Affiliations

  • National Institute for Certification in Engineering Technologies (NICET)
  • RICS - Royal Institution of Chartered Surveyors
  • Association for the Advancement of Cost Engineering (AACE)
  • American Marketing Association
  • International Association of Administrative Professionals
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Jaycees
  • Green Building Certification Institute (GBCI)
  • Society of Construction Law (SCL)
  • Association for Computing Machinery

Certifications

  • Certified Public Accountant
  • Construction Industry Technician (CIT) Certification Harbor & Co.
  • Certified Facility Manager (CFM) Northwind
  • Google Certified Professional Cloud Architect
  • Construction Project Management Certificate - standard
  • CompTIA A+ Technician
  • Certified ScrumMaster (CSM) - Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Construction Contract Administrator (CCCA)
  • LEED Green Associate (LEED GA)

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