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Skills

  • Business operations
  • Process improvement
  • Content customization for English language learners (ELL)
  • On-the-job training proficiency
  • Digital literacy program creation and delivery
  • Instructional design for literacy improvement
  • Adult Learning Principles
  • In-depth knowledge of quality assurance
  • Classroom management for diverse learners
  • Career counseling specialist

Work Experiences

  • Contributed to community outreach.
  • Continuously evaluated new educational technologies.
  • Aligned reading strategies with history.
  • Actively contributed to state-wide education reforms.
  • Coordinated with administrative staff.
  • Collaborated with special education staff.
  • Taught participants how to write professional documents like resumes and cover letters as part of the program.
  • Customized lesson plans for diverse learning needs.
  • Designed the curriculum and planned the course content and delivery methods.
  • Achieved results within 14 months.

Summaries

  • Certified in advanced literacy.
  • Literacy Instructor with 14 years of successful client relations and project management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished instructor with experience guiding students in standardized literacy test preparation, improving overall class pass rates by 29%. Driven by data to refine instructional methods.
  • Collaborative team player who works closely with special education teams to craft personalized learning plans, ensuring equitable literacy development for all students.
  • In vocational areas such as category and method, successful in facilitating on-the-job training.
  • Expert in process improvement with a track record of success in developing robust training programs that help people find meaningful full-time work.
  • Aligns lesson plans with modern learning standards.
  • Adjusted teaching methods for optimal growth.
  • Successful in establishing strong relationships with community partners in order to facilitate student internships.

Accomplishments

  • Led cross-functional teams in the creation of digital literacy resources, improving digital literacy comprehension for 18 students.
  • Redesigned lesson plans to incorporate culturally diverse materials, improving comprehension rates for ELL students by 48%.
  • Collaborated with method to create literacy outreach programs, reaching 5 new participants in 2019.
  • Provided individualized literacy instruction during Workday, contributing to 13 students achieving notable grade-level advancement.
  • Documented and resolved standard which led to system.
  • Trained 8 educators on integrating digital resources for literacy instruction, enhancing student engagement by 79%.
  • Leveraged data analysis to track student literacy progress, resulting in 58% more students reaching grade-level reading benchmarks.
  • Achieved Top Performer for initiating a school-wide book drive that provided reading materials for underserved communities, impacting 16 students.
  • Received Six Sigma in literacy education, applying new techniques that increased student reading levels by 73%.
  • Developed a customized literacy curriculum for 9 students that raised literacy comprehension by 57% within 10 months.

Affiliations

  • Project Management Institute
  • International Association of Administrative Professionals
  • Member of Regional English Learner Taskforce Seattle
  • Phi Delta Kappa International (PDK)
  • Community Adult Literacy Project Raleigh
  • Freemason
  • American Library Association (ALA)
  • American Federation of Teachers (AFT)
  • Association for Early Childhood Education (ACEI)
  • National Association for Media Literacy Education (NAMLE)

Certifications

  • Salesforce
  • Orton-Gillingham Certification – Reading Intervention
  • Certified Literacy Tutor – Ironclad Systems
  • Project Management Professional (PMP)
  • TEFL (Teaching English as a Foreign Language) Certification
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Family Literacy Specialist Certification
  • Storytelling for Literacy Enhancement Certification
  • SHRM Senior Certified Professional (SHRM-SCP)

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