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Skills

  • Interpersonal communication
  • Operational improvement
  • Regulatory compliance
  • Team building
  • Goal-setting & performance tracking
  • Business operations
  • Time management
  • Organization
  • Active Listening & Empathy
  • MS Office

Work Experiences

  • Collaborated with local schools and organizations to create cross-collaborative programs serving 13 underrepresented families in Denver.
  • Spoke with framework and metric groups to increase community engagement and program outreach.
  • Addressed key community concerns.
  • Worked with clients to help them make better life choices and get the most out of programs.
  • Created monthly newsletters.
  • Addressed key wellness concerns.
  • Achieved satisfaction scores above 68%.
  • Boosted family engagement rates by 25%.
  • Conducted needs assessments for over 17 families to customize support offerings, translating into 81% higher parent satisfaction ratings within the program.
  • Audited existing family outreach methods.

Summaries

  • Achieved this over three years.
  • Demonstrated ability to form and maintain long-term relationships.
  • Created impactful and sustainable family programs.
  • Committed to improving family relationships with educational institutions.
  • Family Engagement Specialist is a caring and skilled Family Engagement Specialist who is dedicated to making a positive impact on programs and assisting participants by providing expert support.
  • Within Miscellaneous, senior Family Engagement Specialist and outstanding performer in team leadership and stakeholder engagement.
  • Adept at balancing relationship management with stakeholders, securing participation in 6 outreach events and optimizing community involvement in Austin.
  • Dedicated to enhancing educational equity through strategic planning and resource allocation, supporting 16 families in Columbus by collaborating with educators and community leaders.
  • Applied practices to program evaluation.
  • Collaborated with educators and community leaders.

Accomplishments

  • Organized 11 community engagement events per quarter, leading to a 55% rise in family participation.
  • Promoted early childhood education programs to 3 families in underserved communities, increasing enrollment rates by 18%.
  • Utilized active listening and empathy to address family concerns, resulting in improved trust and collaboration with school personnel.
  • Developed and implemented a family needs survey, which achieved a 60% completion rate and identified critical areas for service improvement.
  • Contributed to grant writing proposals that resulted in securing 18 in funds for family engagement and educational outreach projects.
  • Collaborated with school staff to identify at-risk families, personalizing outreach efforts that resulted in improved engagement and retention.
  • Presented monthly family progress and engagement reports to senior management, driving continuous improvement in service delivery.
  • Coordinated health and wellness fairs that directly connected 6 families to essential healthcare providers and services.
  • Designed and launched a digital resource hub for Chicago families, resulting in a 53% increase in resource accessibility.
  • Collaborated with team of 17 in the development of procedure.

Affiliations

  • Society for Social Work Leadership in Health Care
  • Community Resource Coordination Groups (Portland)
  • Coalition for Community Schools
  • Educational Equity and Parental Outreach Collaborative (Chicago)
  • Society of Human Resource Management
  • Title I Program Parent Involvement Committee
  • Early Childhood Development Association (Atlanta)
  • Toastmasters
  • Zero to Three: National Center for Infants, Toddlers, and Families
  • National Association for Family, School, and Community Engagement (NAFSCE)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Outreach Professional (COP) from Meridian
  • Certified Parenting Educator (CPE) from the National Parenting Education Network
  • Certified Social Work Case Manager (C-SWCM)
  • Family & Community Engagement Credential from procedure
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Family Systems Theory and Practice Certification from Harbor & Co.
  • CompTIA Network+
  • Project Management Professional (PMP)

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