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Skills

  • Business Strategy
  • MS Office
  • Team building
  • Team management
  • Cost control and minimizing waste
  • KPI tracking for kitchen efficiency
  • Mise-en-place preparation
  • Organization
  • Preparation techniques
  • Collaboration with chef and sous-chef

Work Experiences

  • Collaborated with chefs to create seasonal menus.
  • Ensured that the kitchen prep areas and appliances were clean and orderly, as well as that ingredients were organized in a convenient manner.
  • Adapted to last-minute menu changes.
  • Contributed ideas during team meetings.
  • Achieved best presentation in Phoenix.
  • Assisted in developing healthier menu options.
  • Assisted in managing food budget and reducing spoilage through first-in-first-out (FIFO) system, saving the kitchen $12 in monthly food costs.
  • Assisted in prep for catering services where attention to detail and managing multiple dietary restrictions resulted in positive feedback from 14 high-profile clients.
  • Assisted in menu planning meetings.
  • Boosted repeat customer rate by 49%.

Summaries

  • Safety-conscious and knowledgeable about metric regulatory requirements and guidelines.
  • Achieved 4% client satisfaction.
  • Assisted chefs in delivering seasonal and event menus.
  • Responsible Food Preparation team member with a track record of keeping facilities clean and ensuring customer satisfaction through excellent service.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Clear understanding of client relations and project management as well as data analysis training.
  • Catered corporate and special events.
  • Excellent communication skills, including the ability to give subordinates clear instructions.
  • Building streamlined, cohesive teams is a talent.
  • Chef with 9 years of experience in the restaurant industry.

Accomplishments

  • Developed and introduced seasonal dishes, leading to a 37% increase in repeat customers during the 18 months season.
  • Successfully adapted to new menu changes by quickly mastering recipes, reducing transition periods for new dishes by 77%.
  • Conducted supplier reviews to ensure only the freshest ingredients were used, leading to a 36% improvement in overall food quality.
  • Mastered advanced knife skills, enabling precise and consistent cuts that improved the aesthetic quality of dishes and reduced waste by 41%.
  • Helped improve dish plating speed, which contributed to a 47% reduction in table wait times during high-capacity dinner service.
  • Enhanced kitchen hygiene and safety practices, resulting in a pass rating from Scrum Master health and safety inspection in 2020.
  • Successfully helped maintain high food quality under pressure during peak hours, contributing to a 85% reduction in customer complaints.
  • Assisted in introducing eco-friendly practices in the kitchen by reducing waste through smarter portioning and recycling protocols, lowering environmental impact by 51%.
  • Worked with the kitchen team to introduce a new menu item, resulting in a 45% increase in orders for that specific dish during the past year.
  • Improved kitchen workflow by coordinating orders between stations, which reduced service delays and increased customer satisfaction by 26%.

Affiliations

  • Farm-to-Table Association
  • ProChef Certification from the Culinary Institute of America
  • Chaine des Rotisseurs
  • American Marketing Association
  • Food Safety Professionals Association
  • International Council of Nurses
  • Sustainable Cuisine Association
  • International Association of Administrative Professionals
  • Toastmasters
  • Rotary International

Certifications

  • Certified Gourmet Chef by procedure
  • Professional Culinary Certification by standard
  • Certificate in Sustainable Food and Farming from Lakeside Partners
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Executive Chef (CEC) by the American Culinary Federation
  • Certified in Introductory Baking and Pastry Techniques from Lakeside Partners
  • ServSafe
  • ServSafe Allergens Awareness Certification
  • Salesforce

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