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Skills

  • Inventory management
  • Implementation of cost-saving initiatives
  • Program equipment
  • Handling large volumes of oysters
  • Customer satisfaction improvement
  • Event planning and collaboration
  • Regulatory compliance
  • Meat saw operation
  • Process improvement
  • Problem resolution

Work Experiences

  • Passed 11 inspections by strictly adhering to company procedures and safety and cleanliness standards.
  • Achieved recognition for speed and accuracy.
  • Conducted regular technique improvement drills.
  • Used sprayers to apply cleaning and disinfecting solutions to decontaminated work areas.
  • Correctly wrapped, weighed, and labeled cuts to price 16 orders every day.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with the sourcing team.
  • Collaborated with marketing teams for oyster-centric promotional events, leading to a 17% increase in oyster sales during the featured period.
  • Achieved a 22% reduction in rejected stock.
  • Solved procedure issues, improved operations, and provided excellent customer service.

Summaries

  • Boosted customer engagement.
  • Achieved top performance in 2017.
  • Adept at fostering productive relationships with local oyster farms, resulting in fresher products and a 58% improvement in product quality.
  • Consistently met high demand by shucking oysters for events serving over 10 guests, ensuring quality and safety standards with minimal downtime.
  • Hard worker with a positive attitude and the ability to multitask while providing excellent customer service.
  • Meridian is benefiting from my talents and 11 years of experience in the food industry.
  • Consistently achieved a steady pace.
  • Accomplished Oyster Shucker, proficient in pairing oysters with wines, increasing pairings revenue by $13 each month through personalized recommendations.
  • Consistently delivered top-tier speed.
  • Consistently met high demand by shucking oysters for events.

Accomplishments

  • Documented and resolved system which led to metric.
  • Earned a PMP through continued education on oyster types, regions, and sustainable farming practices.
  • Successfully maintained a clean and organized oyster bar, receiving high marks during health inspections for adherence to safety protocols.
  • Created effective oyster prep station layouts, improving work efficiency and reducing shucking preparation time by 8 minutes per shift.
  • Skills in oyster selection and storage contributed to consistently high customer satisfaction scores, with an improvement of 18% across surveys.
  • Assisted with daily restaurant oyster ordering, improving accuracy and reducing overstock by 68%, aligned with demand trends.
  • Reduced waste from broken or damaged oysters by 50% through careful handling and precision during the shucking process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Participated in special restaurant events featuring fresh oyster stations, significantly increasing guest satisfaction and return patronage.
  • Developed and implemented new oyster sourcing relationships with regional farms, reducing supply delays by 8 days and ensuring product freshness.

Affiliations

  • Society of Women Engineers
  • International Council of Nurses
  • Local Food & Beverage Workers Union
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • American Culinary Federation (ACF)
  • Shellfish Growers of Austin Association
  • Professional Seafood Alliance
  • Safe Waters Initiative for Seafood Experts
  • American Society of Safety Professionals

Certifications

  • Apple Certified Associate (ACA)
  • Introduction to Shellfish Aquaculture Certificate (Aquaculture Association)
  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • Customer Service for Hospitality Certification
  • Responsible Seafood Movement Certification
  • Fisheries and Aquatic Sciences Diploma
  • Microsoft Certified Systems Engineer (MCSE)
  • Emergency Medical Responder (EMR) Certification
  • Food Allergy and Awareness Certification (FAAC)

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