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Skills

  • Crisis management
  • Merchandising plan creation
  • Conflict resolution
  • Business operations
  • Organization
  • Facilities management
  • Seasonal campaigns
  • Marketing prowess
  • Brand alignment
  • Building code compliance

Work Experiences

  • Achieved zero reportable incidents.
  • Conducted monthly inspections, ensuring all equipment and services met compliance standards and reducing liability across multiple sites.
  • Used established planograms to arrange consistent shelves, bins, and racks at 7 locations.
  • Taught employees how to coordinate clothing racks and related displays in order to increase the effectiveness of promotions.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Continually analyzed foot traffic and space usage metrics to optimize retail layout, leading to a 72% increase in customer engagement.
  • Analyzed foot traffic metrics.
  • Achieved this for 17 consecutive years.
  • Looked for industry trends on social media and through online sources.
  • Analyzed space usage metrics.

Summaries

  • Quick-to-learn and creative, with a knack for overcoming obstacles.
  • Creative and hardworking, with a track record of increasing sales through innovative visual displays.
  • Awarded Outstanding Service Award for exceeding KPIs.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Over 6 years in Visual Merchandiser roles, meticulous merchandising professional skilled in merchandising plan development and seasonal promotions.
  • Acquires and applies product knowledge to increase sales and manage overstock.
  • Committed to delivering superior operational outcomes.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Collaborative Premise Manager committed to reducing costs, refining vendor contracts that cut procurement expenses by 24% without sacrificing quality or service.

Accomplishments

  • Resolved product issue through consumer testing.
  • Led an initiative to reduce energy usage, saving the company $10 annually and cutting CO2 emissions by 39% metric tons.
  • Worked with external auditors to audit compliance processes, achieving positive reviews and maintaining the property’s Lean in 2023.
  • Successfully partnered with local authorities and government agencies to ensure full compliance with revised building codes, avoiding potential fines.
  • Collaborated across departments to ensure seamless event execution, improving customer satisfaction scores by 47%.
  • Redesigned customer engagement strategies, leading to a 28% increase in visitor satisfaction ratings.
  • Worked directly with vendors and subcontractors to successfully negotiate contract rates, saving the organization $13 annually.
  • Facilitated the property-wide adoption of more sustainable energy methods, reducing utility costs by $10 annually.
  • Steered property upgrades and managed capital improvements, delivering projects on time and under budget by 17%.
  • Documented and resolved framework which led to program.

Affiliations

  • Local Chamber of Commerce Programs for Facility Efficiency Phoenix
  • Society of Human Resource Management
  • Member or Alumnus of National Emergency Management Association (NEMA)
  • Masters of Business Administration (MBA) or Masters in Facility Management initiates 2018
  • Occupational Safety and Health Administration (OSHA) Safety Webinars
  • Occupational Safety Certifications through procedure
  • Toastmasters
  • International Council of Nurses
  • Security and Emergency Response Certification Program
  • International Association of Administrative Professionals

Certifications

  • Certified Maintenance & Reliability Professional (CMRP)
  • CompTIA Security+
  • CPR/AED/First Aid Certification
  • CompTIA Network+
  • Certified Protection Professional (CPP)
  • Cisco Certified Internetwork Expert (CCIE)
  • EPA Certification for Refrigerant Handling
  • Building Owners and Managers Institute (BOMI) Facilities Management Certificate
  • Certified Public Accountant
  • LEED Green Associate

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