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Skills

  • Communications
  • Data transfer optimization
  • Customer service
  • Business continuity and disaster recovery planning
  • Team management
  • AS2 protocol transition
  • Data security management within EDI systems
  • Organization
  • Supervision
  • Technical writing

Work Experiences

  • Automated key processes using SAP.
  • Achieved $11 in operational improvements.
  • Audited EDI interfaces.
  • Collaborated closely with trading partners to implement and maintain secure EDI communications, ensuring compliance with industry security standards like framework.
  • Assisted with due diligence, contracting, and valuation during the acquisition process.
  • Collaborated with cross-functional teams to streamline communication between program and trading partners, resulting in a $17 savings annually.
  • Provided extensive Tableau training, imparting knowledge of best practices for data security and error reduction.
  • Presented cost-benefit and return-on-investment estimates to business leaders to help them plan and execute projects.
  • Collaborated with trading partners.
  • Consolidated multiple EDI solutions across business units, decreasing infrastructure maintenance costs by 37%.

Summaries

  • Adept at implementing data transfer optimization strategies.
  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accommodated scaling needs.
  • Achieved successful integrations.
  • Accelerated quarterly business reporting by 52%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • EDI Specialist with extensive experience setting up hardware and software components for initiative users.
  • Achieved a 54% boost in throughput efficiency.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Configured EDI communication protocols (AS2, FTP, VAN) for new partners, establishing reliable and secure data exchanges.
  • Facilitated the integration of API services to enhance EDI data exchange, which increased automation by 78% across multiple departments.
  • Developed and maintained custom EDI maps for Miscellaneous partners, ensuring 100% compliance with trading partner requirements.
  • Coordinated cross-functional teams to analyze and resolve EDI disruption issues, reducing system downtime by 71%.
  • Led an initiative to standardize EDI transaction formats with process, improving compliance and reducing data errors.
  • Enhanced internal and external communications around EDI system updates, leading to a 61% reduction in customer complaints.
  • Documented and resolved initiative which led to standard.
  • Automated the troubleshooting process for failed EDI transactions, reducing average response time by 2%.
  • Implemented a proactive monitoring solution for EDI transaction errors, resulting in saving $30,000 per quarter in chargebacks and penalties.
  • Analyzed EDI transactions and reduced error rates by 20% by implementing best-practice coding standards.

Affiliations

  • Toastmasters
  • Electronic Data Interchange (EDI) Association
  • World EDI Forum
  • Jaycees
  • Project Management Institute (PMI) - EDI and Integration Focus
  • Association for Electronic Invoicing and EDI Standards (AEIES)
  • American Society of Safety Professionals
  • International Association of EDI Professionals
  • EDI Healthcare Standards Development Committee (HCSDC)
  • SME Forum for EDI Interchange

Certifications

  • Certified Business Process Professional (CBPP)
  • Certified Public Accountant (CPA)
  • Certified Data Analytics Specialist in EDI
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Application Integration Specialist
  • SAP Certified Application Associate - EDI Integration with SAP ERP

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