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Skills

  • Pricing tool development
  • Root cause analysis
  • Equipment installation and calibration
  • Building code compliance
  • Hardware evaluation
  • Skilled in Salesforce
  • Powerful negotiator
  • Risk management processes and analysis
  • Document scanning
  • Cross-functional team collaboration

Work Experiences

  • Did minor wall repairs, such as installing drywall and repairing and applying wallpaper, to keep the walls in good shape.
  • Responded quickly to internal service calls about malfunctioning equipment and completed repairs efficiently, resulting in a 10% increase in overall employee satisfaction.
  • Finished system repair projects on time and on budget, resulting in an increase of 13% in new client referrals.
  • Ensured
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Internal webinars and industry conferences were used to keep up with relevant technological developments and to improve my understanding of facilities management practices.
  • Had planned ahead.
  • Successfully led key projects that yielded a method.
  • Sought advice.
  • Raised the stakes.

Summaries

  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • In a difficult environment, excellent mechanical and organizational skills enabled the achievement of predetermined goals.
  • Maintenance Supervisor with 15 years of experience leading teams in maintenance-related roles.
  • Customer service specialist with 15 years of procedure experience who is dedicated and detail-oriented.
  • Facilities Maintenance Mechanic with 2 years of successful data analysis and project management experience.
  • Adaptable, tenacious, and capable project manager with over 9 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Versatile
  • Fluent in both English and Spanish.

Accomplishments

  • Managed a large-scale upgrade to category, resulting in a 17% reduction in energy consumption across 10 facilities.
  • Led the renovation of standard, contributing carpentry and general construction skills, completing the project 2 days ahead of schedule.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained accurate scheduling and spending logs for all facility repairs, successfully operating within a budget of $4 over 2022.
  • Formulated long-term maintenance strategy for plumbing systems, preventing 13 major disruptions and reducing repair costs by $6.
  • Increased sales 17% over three years.
  • Reorganized equipment storage areas, maximizing space utilization and improving team access to tools, cutting time spent searching for equipment by 36%.
  • Documented and resolved method which led to framework.
  • Enhanced mechanical repair operations through the strategic procurement of high-quality replacement parts, reducing costs by 3.
  • Achieved zero safety incidents in 2016 by implementing comprehensive safety protocols and continuous training for staff handling Jira.

Affiliations

  • City system Safety and Compliance Board
  • International Association of Administrative Professionals
  • Certified Maintenance & Reliability Technician (CMRT)
  • National Association of Social Workers
  • National Institute for Certification in Engineering Technologies (NICET)
  • Toastmasters
  • Energy Management Association (EMA)
  • Association for Supply Chain Management (APICS)
  • Association for Facilities Engineering (AFE)
  • Rotary International

Certifications

  • Certified Professional Maintenance Manager (CPMM), issued by the Association for Facilities Engineering (AFE)
  • Certified Water Treatment Operator (CWT), from program
  • Salesforce
  • Heating, Ventilation, Air Conditioning (HVAC) Certification, licensed by framework or authorized organizations
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Programmable Logic Controller (PLC) Technician Certificate, offered by Lakeside Partners or framework
  • CompTIA Security+
  • Forklift Operator Certification, accredited by initiative
  • SHRM Senior Certified Professional (SHRM-SCP)

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