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Skills

  • Cloud infrastructure systems management
  • Conflict resolution and problem-solving
  • Cross-functional team collaboration
  • Customer service
  • API development and integration
  • Process improvement
  • Relationship development
  • Requirements gathering
  • Debugging and Issue Tracking
  • DevOps pipeline redesign

Work Experiences

  • Achieved a 53% year-over-year increase in certifications.
  • Achieved zero security breaches since 2023.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 20% improvement in customer conversion rates.
  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.
  • Met with internal customers on a regular basis to discuss the status of application development projects, new project proposals, and software-related technical issues.
  • Built and led a remote development team across Raleigh and Seattle, improving team collaboration and productivity by utilizing modern communication tools.
  • Achieved a 50% reduction in maintenance costs.
  • Achieved a 73% improvement in user satisfaction scores.
  • Attained a customer satisfaction rating of 79%.

Summaries

  • French, Portuguese, and French development tools are among his specialties.
  • Achieved zero business impact.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of stakeholder engagement and team leadership as well as performance reporting training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved a 61%-faster application build time.
  • Committed to data-driven decision making, established performance metrics that improved project completion rates by 59% and enabled more accurate forecasting.
  • Achieved a 69% reduction in code review times.
  • Adept at balancing technical and managerial responsibilities, consistently delivering well-documented, highly-performing systems on time and within budget.
  • Computer programmer with 15 years of experience delivering error-free code under tight deadlines.

Accomplishments

  • Managed software deployment across 2 locations in Seattle, ensuring a smooth transition with zero downtime and improving overall system performance by 65%.
  • Implemented containerization with Docker, reducing deployment times by 44% and enabling faster scaling of applications.
  • Resolved product issue through consumer testing.
  • Directed the migration of a monolithic architecture to microservices, resulting in a 39% boost in system scalability and a 39% reduction in downtime.
  • Reduced system crash rates by 68% after leading a comprehensive refactor of legacy codebase.
  • Facilitated sprint planning and retrospectives to ensure efficient task management and continuous improvement, increasing sprint performance by 54%.
  • Managed the allocation of a $10 budget for software development projects, ensuring efficient resource allocation that delivered all projects on time and under budget.
  • Established a new security protocol that mitigated 3 vulnerability types, maintaining compliance with Scrum Master/industry standards.
  • Reduced onboarding time for new developers by creating comprehensive internal documentation and training material, decreasing onboarding times by 15 days.
  • Improved team collaboration by introducing an agile development approach, reducing project delivery times by 64%.

Affiliations

  • Certified Member of the Python Software Foundation (PSF)
  • Certified member of the Open Group Architecture Framework (TOGAF)
  • American Marketing Association
  • Member, Cloud Native Computing Foundation (CNCF)
  • Certified Ethical Hacker (CEH), EC-Council Membership
  • Association of Information Technology Professionals
  • Charter Member, Software Craftsmanship Guild
  • Freemason
  • Scrum Alliance - Certified ScrumMaster®
  • Institute of Electrical and Electronics Engineers (IEEE), Software Development Technical Committee

Certifications

  • Certified Application Security Engineer (CASE) program
  • Certified Information Technology Manager (CITM) 2019
  • CompTIA Security+
  • Scaled Agile Framework (SAFe) Program Consultant - 2016
  • SHRM Certified Professional (SHRM-CP)
  • Certified Software Development Professional (CSDP) - Lakeside Partners, 2018
  • Certified DevOps Leader (DOL) - 2019
  • CompTIA Security+ 2020
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)

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