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Skills

  • Operational improvement
  • Organization
  • Legacy System Integration
  • Process improvement
  • Budgets
  • MS Office
  • Customer service
  • Code Review Process Optimization
  • Conflict resolution and problem-solving
  • SAP expertise

Work Experiences

  • Achieved a 50% reduction in maintenance costs.
  • Championed a culture of ownership and accountability, driving a 58% increase in project ownership from team members and reducing micromanagement needs.
  • Built and led a remote development team.
  • Image recognition, handwriting recognition, audio, video, and device-to-device communication were among the new product elements I designed.
  • Had an excellent attendance record and was always on time for work.
  • Architected a low-latency system for HubSpot.
  • Achieved a 63% boost in product sales.
  • Championed a culture of ownership and accountability.
  • Attracted 11 new clients.
  • Investigated, designed, and implemented scalable applications for identifying, extracting, analyzing, retrieving, and indexing information.

Summaries

  • Adept at balancing technical and managerial responsibilities.
  • Aligned team priorities.
  • Software Team Leader with 14 years of category programming and program engineering experience.
  • Accelerated release cycles.
  • Achieved a 51% decrease in post-production bugs.
  • Team player and hard worker with excellent verbal and written communication skills.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at balancing technical and managerial responsibilities, consistently delivering well-documented, highly-performing systems on time and within budget.
  • Balanced stakeholder needs with technical priorities.
  • Consistently exceeded performance goals by 59%.

Accomplishments

  • Documented and resolved process which led to procedure.
  • Constructed self-service, scalable cloud infrastructure, which supported growth and reduced hosting costs by $14.
  • Collaborated with team of 8 in the development of standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized API performance by 31%, resulting in improved front-end responsiveness and user satisfaction.
  • Established a new security protocol that mitigated 3 vulnerability types, maintaining compliance with Scrum Master/industry standards.
  • Executed a large-scale migration to cloud infrastructure, reducing server costs by $18 annually while increasing system uptime to 55% reliability.
  • Implemented containerization with Docker, reducing deployment times by 44% and enabling faster scaling of applications.
  • Reduced onboarding time for new developers by creating comprehensive internal documentation and training material, decreasing onboarding times by 15 days.
  • Achieved 48% reduction in server downtime across 11 data centers, through proactive performance monitoring and alert systems.

Affiliations

  • International Software Testing Qualifications Board (ISTQB), Advanced Level Certified
  • Association for Supply Chain Management (APICS)
  • Member of the DevOps Institute, Certified DevOps Professional
  • American Society for Quality (ASQ) - Software Quality Skills
  • International Council of Nurses
  • Agile Leadership Network, Regional Chapter Chair
  • Charter Member, Software Craftsmanship Guild
  • Member, Cloud Native Computing Foundation (CNCF)
  • Alumni of metric Technology and Innovation Chapter
  • Advisory Board Member, Global Software Architecture Summit

Certifications

  • Apple Certified Associate (ACA)
  • Certified Network Defense Architect (CNDA) 2023
  • Google Professional Machine Learning Engineer 2017
  • Certified SAFe® Scrum Master (SSM) 2024
  • ServSafe
  • ITIL Foundation Certification method
  • Certified Software Development Professional (CSDP) - Lakeside Partners, 2018
  • Google Professional Cloud Architect (2021)
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)

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