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Skills

  • Cross-functional team collaboration
  • Financial discrepancy identification
  • Vendor invoice processing
  • Accounting systems and controls
  • Closing processes
  • Cash Flow analysis
  • Management accounting
  • Delinquent payment resolution
  • Customer dispute resolution
  • Budgeting proficiency

Work Experiences

  • Acted as a subject matter expert on billing procedures.
  • Audited billing data for compliance with procedure, resulting in zero audit findings for two consecutive years.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Looked for industry trends on social media and through online sources.
  • Conducted in-depth financial analysis of billing trends and presented findings to the CFO, leading to a 58% increase in collections.
  • Achieved a 4% error-free accuracy rate.
  • Achieved Innovation Award for excellence in billing operations by introducing a streamlined process that reduced monthly close timelines by 6 days.
  • Awarded for achieving best-in-class collections metrics.
  • Collaborated closely with auditors during annual financial reviews.
  • Analyzed account reconciliations.

Summaries

  • Accounting principles, reconciliation procedures, report generation, and account payment processing are all areas of expertise.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.
  • With 6 years of experience, I'm a focused billing clerk.
  • Committed to processing invoices with 100 percent accuracy.
  • Accomplished this within two years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Senior Biller is a multi-talented Senior Biller who is consistently rewarded for planning and operational improvements.
  • Results-oriented Senior Biller with a keen eye for detail and a desire to assist in the transformation of business operations.
  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Assisted in the onboarding of 11 new clients by creating customized billing procedures aligned with client preferences, reducing errors.
  • Re-examined outstanding balances, implementing new collection strategies that reduced receivables by 52% over 18 months.
  • Collaborated with team of 11 in the development of system.
  • Played a key role in the ERP migration, ensuring the new billing interface was set up correctly and with zero disruptions to ongoing invoicing.
  • Initiated and led a project to automate invoice creation, increasing operational efficiency by 50% through enhanced accuracy and speed.
  • Implemented a standardized billing system across 10 departments, reducing processing errors by 42% and improving monthly reconciliation.
  • Monitored and enforced cash application procedures for 5 client accounts, improving collections timeliness by 85% days per cycle.
  • Successfully prepared for and navigated annual financial audits by ensuring compliance with federal billing regulations, avoiding potential penalties.
  • Reduced the aging of outstanding invoices for top 15 clients by 57% through proactive client follow-ups.
  • Created and maintained an accurate cash flow forecasting model that projected anticipated collections over two years, allowing better financial planning.

Affiliations

  • Institute of Certified Bookkeepers (ICB)
  • Credit Research Foundation (CRF) – Accounts Receivable Study Group
  • Association of Government Accountants (AGA)
  • Global Business Travel Association (GBTA) – Travel/Billing Compliance Planning
  • Professional Association for Billing and Account Coordinators (PABAC)
  • Toastmasters
  • Certified Revenue Cycle Executive (CRCE) through American Association of Healthcare Administrative Management (AAHAM)
  • National Society of Leadership and Success
  • National Association of Credit Management (NACM)
  • National Healthcare Collectors Association (NHCA)

Certifications

  • CompTIA Network+
  • Healthcare Compliance Certification (CHC) Meridian 2021
  • Certified Information Systems Manager (CISM) - 2021
  • SHRM Certified Professional (SHRM-CP)
  • Certified Regulatory Compliance Manager (CRCM) – 2020
  • Accredited Healthcare Fraud Investigator (AHFI) 2019
  • Cisco Certified Network Associate (CCNA)
  • Lean Six Sigma Green Belt Certification - Harbor & Co., 2022
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe

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