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Skills

  • Relationship development
  • Proficiency in system for file conversion
  • Confidentiality in handling sensitive legal materials
  • High-volume transcription under tight deadlines
  • Compliance with formatting standards for legal documents
  • Process equipment
  • Operational improvement
  • Ability to clarify unclear audio with legal professionals
  • Communications
  • Advanced research skills for unfamiliar terminology

Work Experiences

  • Assisted in digitizing archived legal documents.
  • Collaborated with legal professionals.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved fewer than 15 errors per 14 pages.
  • Consistently produced 100% error-free transcripts.
  • Assisted legal researchers by creating easily searchable, high-accuracy text indexes for case reviews.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Answered 12 calls per three years to help customers with their questions and concerns.
  • Was in charge of maintaining a computer filing system that allowed me to save, retrieve, and update completed standard documents.
  • Consistently met stringent deadlines for transcript delivery in high-stakes cases, including appeals and criminal defense.

Summaries

  • Continuously improved productivity and speed.
  • Adept in collaborating with attorneys.
  • Within Miscellaneous, senior Legal Transcriptionist and outstanding performer in project management and performance reporting.
  • Legal Transcriptionist with 3 years of successful team leadership and client relations experience.
  • Consistently delivers transcripts for high-stakes legal cases.
  • HubSpot and Tableau are examples of office equipment that I am proficient with.
  • Legal Transcriptionist is a multi-talented Legal Transcriptionist who is consistently rewarded for planning and operational improvements.
  • Committed to maintaining a consistently high level of confidentiality and professionalism while dealing with sensitive legal materials, including confidential testimonies and high-profile cases.
  • Clear understanding of project management and process improvement as well as cross-functional collaboration training.
  • Achieved a 38% increase in output.

Accomplishments

  • Acted as a liaison between legal professionals and the transcription team, resolving discrepancies in recorded court sessions and avoiding legal disputes.
  • Delivered highly accurate transcription of multi-speaker court testimonies, including cross-talk, with less than 16% discrepancy in dialog recognition.
  • Collaborated with attorneys and court clerks to clarify unclear audio, resulting in more accurate transcripts for legal use.
  • Leveraged advanced speed typing abilities to transcribe up to 14 words per minute, exceeding industry accuracy standards.
  • Reviewed and translated legal documents for 14 ongoing cases in multilingual settings, ensuring compliance with international legal standards.
  • Documented and resolved framework which led to method.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced a new workflow system, which reduced manual processing time by 32%, allowing faster turnaround for legal transcripts.
  • Proofread multiple versions of legal documents, identifying critical discrepancies, and improving overall document quality by reducing errors by 53%.

Affiliations

  • National Association of Social Workers
  • Affiliate, National Verbatim Reporters Association (NVRA)
  • Project Management Institute
  • Member, Lawyers' Club of Portland
  • Graduate, Diploma in Legal Transcription from procedure
  • Member, Association for Legal Professionals (NALS)
  • Lions Club
  • Contributor, Legal Transcriptionist Forum in procedure
  • Member, International Federation for Documentation (FID)
  • Legal Transcriptionist Certification from Meridian

Certifications

  • Legal Terminology Transcription Certification by metric
  • CompTIA A+ Technician
  • Master Legal Transcriptionist Certification by standard
  • Certified Deposition Reporter (CDR) by standard
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Legal Transcription Certification by framework
  • CompTIA Security+
  • Accredited Specialized Legal Transcriptionist by procedure
  • Legal Audio File Processing Certification by standard

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